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Fibre Hub DG8041W keeps dropping WiFi connections

I got a new Talktalk fibre hub in September and initially it was working well and giving a far superior WiFi coverage than the old HG533 router. After about 6 weeks, the WiFi started to drop...

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No internet connection

Hi, my internet connection has dropped and I've tried restarting the router several times. I have also switched it off for several hours but when I switched it back on it was still flashing red. I've...

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Orange and white flashing lights on replacement router

I had to replace my router and I've got the same type of talk talk router as I did previously   I've just got a constant orange and white flashing light. I've been in and tried changing the settings by...

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Fibre boost speed

I recently paid to upgrade the speed on my faster broadband to average speeds of 67 mbps.I get around 40 if I'm lucky. We have a new socket, a new router and this speed is measured on a laptop...

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Can anyone help me how can I contact with talktalk customer service by phone?...

Router light is okay,( blue light)  but no internet...  Please if you can give me a phone number, b cause I couldnt find it

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Phone number

Does everyone know what is phone number for customer service? Online chat doesn't work. Thank you Rob

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Fibre 65 still getting only 40mb after upgrade.

How long does it normally take for the change to take effect? We used to be in 40mb and just recently upgraded to fibre 65 and only getting 40mb still wired and wireless.

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Connect Netgear Orbi mesh wifi router RBR50v2

HI TalkTalk Community I have a TalkTalk super router HG635software version is v1.14thardware version is G.1.O1  I have recently bought a Netgear Orbi Tri-band RBR50v2 to help resolve the wireless dead...

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Internet service interruption

I have moved to a new place and upgraded to 150mbit from 70mbit in the old place. The talk talk router cannot handle the line and BT put their own modem in, the talk talk router is connected to their...

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Broadband slower than previous supplier

Hi Guys, quick question I have just joined talk talk from plusnet, my average speed with plusnet was 45Mbps, I have got fibre 65 but I am getting 36Mbps now,  its only been a couple of days since...

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Redeeming voucher?

Can anyone help me redeeming my voucher? I've been a member since September I dont know any of the information eligibility how to redeem etc? Many thanks 

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Fibre v Landline

TalkTalk are offering me full FTTP fibre, but I would have to forfeit my landline. But Giganet are also offering me full FTTP fibre, and with them I can keep using my landline number (see their...

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Router WiFi keeps freezing

Hi, My router keeps randomly freezing and I have to wait a couple of minutes before I'm able to turn the router back on, any ideas how I can solve this as? I have already had an engineer out who...

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Slow Unresponsive TV Box Brand New

Hi very disapointed today to be joining Talk Talk / Broadband recieving a very unresponsive slow and poor pefroming TV Box. - There are between 2-3 second delays when using the remote and getting a...

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WIFI HUB SageMCOM FAST5364 - SIP ALG issue - how disable it.

Hi All,I'm having issues with my cloud calling system and like to know if 'SIP ALG' is disabled on this firmware TalkTalk Wi-Fi Hub version SG4K10002816t?.Router: SageMCOM Device Version: FAST 5364-3....

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TP-LINK TL-WR940N and Router missing

Hi, I have just got fiber 65 in my house and I still don't have my router yet. The router was meant to arrive this week before the internet went live. I was told on phone the router was sent to wrong...

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Broadband securities

My mother recently swapped from Sky to TalkTalk broadband and everything was fine but after a couple of weeks she could no longer pick up wifi on her desktop PC. All her various tablets and mobile...

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cant set password

Hi,Just rejoined talktalk and every time i try to set my password for my account it says something has gone wrong.Can a admin help? CheersKevin

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Slow broadband speed on devices

Hi,We’ve had regular poor performance on speed tests for some time now. We’ve just upgraded to fibre 65 to see if that would resolve things, but we’re still getting poor speeds to our devices - 35 mb...

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Can't connect since switching to fibre

About a week ago I switched to fibre in Earlsdon, Coventry. I have the same router but there is now a new security key, and for some reason upon entering what I think is the password, it tries to open...

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