No broadband, hub stuck on orange light
Hub has been switching to orange flashing light for a few days. Initially it would reboot & work after completing live connection test but today it just stays on flashing orange light after many...
View Articleupgraded to future fibre but getting power speeds over WI-FI and powerline
Hi all, I used to have Virgin media as my ISP so I was used to really fast speeds. When TalkTalk started doing future fibre in my area, I thought brilliant! and it is faster than VM for less money. I...
View ArticleBroadband dropping all the time
About a week ago,my broadband started to drop out a lot of times.I tought its just a temporary issue,so didnt care about it too much.But after 3 days i ran a health check on it and showed that there...
View ArticleNo internet connection for a week and poor customer service
Please could someone help - I’m desperate. My internet stopped working on Thursday 10th Dec, a week ago, and I contacted TalkTalk on that day to report the problem. Decided to call today as no one had...
View ArticleHub Question
I recently on advice from talktalk do a factory reset on my Hub (Sagemcom-FAST5364) due to an issue. I was told at the time that I'd need to set everything up again as id change the default SSID and...
View ArticleFiber Downgrade
Hiya I've noticed that my speeds was down by quite abit then I Noticed we was downgraded to fiber 35 from fiber 65 we are still paying the 50 pounds I checked what we could get on the website and it...
View ArticleBroadband dropped out and cannot run line test
Hey, Our internet has just dropped out and got the orange light on the router. Did a power reset on router but orange light is back.I tried to do a line test in Service Centre but it keeps resetting...
View ArticleUFO on my street YO30 6BG
HiI would like to know: 1. Why UFO is not available in my street - Abbey Street YO30 6BG when all the streets around us are.2. When the street will be connected. I have been asking this question for 3...
View ArticleNo Internet connection
Hi, my connection has dropped and I've tried restarting the router several times. I've also tried the line checker but each time it cycles back to the enter mobile number section. Please help as I'm...
View ArticleProblem with underperforming speed
Hi,I recently (over two weeks) upgraded my connection to 65Mbps. My account confirms it and the different checks reports that the router (model HG 633) is up to date. Today speed is 49/18 and this has...
View ArticleUnreliable Faster Fibre
Hi TalkTalk, It sounds like we are having a similar issue to others. We upgraded to the Faster Fibre 150 just over two weeks ago. What was previously a reliable connection now drops out. It seems to...
View ArticleFibre broadband down
I logged a fault 4 weeks ago that my broadband was disconnecting several times per day. TalkTalk have sent me a new router, which has been up-and-down like a yoyo every since. After the broadband was...
View ArticleSlow broadband
I am suffering extremely slow broadband and have been for some time. I have the Faster Fibre package which guarantees a speed of 8mb - but I am unable to get more than 1mb. Have ran numerous tests....
View ArticleHG635 firmware upgrade request
HiDue to constant drops in available speed on my DG8041 router. i have reconnected my faith full HG635. It is on firmware release 1.10t. If there is anything later than this then please update my...
View ArticleMy wifi is rubbish
HiMy wifi is really slow. It always is. This isn't a new development. I signed up for a new contract in the summer and added the speed boost and it has made no difference. Analytics from TalkTalk show...
View ArticleDisable Wifi optimisation
Can you please permanently disable wifi optimisation from my sagemcom router. Regards,
View ArticleDG8041W - Kernel Panic
After running without issue from September 2020 my DG8041W Wi-Fi Hub is has started to reset itself due to "Kernel Panic". 1981-01-01 00:00:10 [Error][Alarm-Log] AlarmID:104001,AlarmLevel:Error,Device...
View ArticleFibre 65 line speed below guaranteed speed
I have upgraded from Faster Fibre to Fibre 65 on 14/12/2020. I'm currently getting 36 -37 Mbps for download and 12 Mbps for upload, I've turned the modem off for an hour before switching back. The...
View ArticleDon't know how to connect
I just recieved the welcome email and have created a password for my account.I don't know how to connect to the wifi!
View ArticleFirmware upgrade please
Please can the latest firmware be pushed to my tt wifi hub? Phone number in my profile. Thanks!
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