Renewing my contract
After being with TalkTalk for several years, ive decided to add another 2 years contract. Unfortunately they have added the TV package, which I dont want. Ive never had this and dont want it. How do I...
View ArticleUpgraded to Fibre 65 but throttle was left ...
hi My router has reconnected at 80Mbps but my test speed is locked at 39Mbps. Who do I need talk to to get the throttle removed? ThanksJedrzej
View ArticleDNS_PROBE_FINISHED_BAD_CONFIG
I am receiving this error:DNS_PROBE_FINISHED_BAD_CONFIGon multiple devices when using the internet (TalkTalk Wifi Hub) and only a reboot of the router will resolve the issue. I'm assuming it is a...
View ArticleFrom broadband to Fibre 65 but internet down
Hi all, I was supposed to go live today with the FIbre 65. I was to receive the full package. which I haven't.Internet is down. Online Chat from TalkTalk seems to be down too.Any help please?
View Articleinternal ip addresses . how do i change them on super router
HelloMy router is version SG4K10002816twhich is the latest super router how can i change the internal ip settings to allow me to use a camera with an unusual ip address what is the latest advice please
View ArticleNo service since 16th 4pm Router flashing orange/white
My internet randomly cut off at around 4pm yesterday and the router is flashing orange and white constantly.I've restarted the router and reset it a few times, tried connecting directly with ethernet,...
View ArticleGot TWO TalkTalk accouts and Router keeps disconnecting some devices!
HelloI moved with you about a month or so ago and I moved TWO separate accounts - work and home.I keep seeing some devices disconnecting [Wi-Fi] for no reason at all.They are not far at all and on both...
View ArticleSpeed to Device
Morning FolksI recently upgraded to Fibre65 and am currnetly getting 70mb to the router and only 35 to a desktop PC that is connected via ethernet. Laptops are also getting 35mb over wifi. I have tried...
View ArticleHave Fibre150 and would like more
Openreach came today and upgraded my 58Mb/s line to Fibre150 and when I run speed checks get 130-150Mb/s down and 29Mb/s up. This is great. The Openreach engineer said my wiring will support 450Mb/s...
View ArticleMy WiFi
I’ve just had an email from talk talk claiming I want to leave them when I don’t? How do I cancel that as I can’t call due to not having calling minutes 👀
View ArticleBlocked by my isp?
Ok so for some reason i cannot access any "adult" website or material. Connection is reset on every attempt by all browsers, filters cannot be changed, what have you done? Hmm 20 minutes after i post i...
View ArticlePrepaid mastercard reward
I ordered fibre65 on the 30th November and the service went live on the 15th. When ordering through the talktalk website it showed a £50 prepaid Mastercard included, however nothing else regarding it...
View ArticleTalk Talk public DNS not working (Again!)
Can ping any public IP address but no domain names, without service for 4 hours now. Will be cancelling my services.
View ArticleIs consuming your download speed
Hi, I’m hoping someone can help, I’ve been with talktalk for years and never had this problem, I can’t load facebook, Snapchat, Twitter and when I’ve checked my account it states 2 devices “Is...
View ArticleNetwork connector not working
My TV was having issues connecting to the wifi, two rooms away from the router. Laptops and phones have no issue connecting in the same room, so I purchased a network connector over a wifi extender as...
View ArticleProblems at the local exchange - A moan about Openreach
Heya, We've got problems at the local exchange - broadband drops out for all, no matter the provider - talktalk, sky etc. 3rd time in 3 weeks currently and awaiting Openreach to attempt to fix again....
View Articlefibre broadband speed and reliability
my fibre broadband speed was promised at 30mb, but i had used cable to test from the router but still only 20.9 was received speed. Its also keep dropping off, 3 to 4 times a day, sometime more. This...
View ArticleManual WiFi channel selection (turn off WiFi Optimisation)
Hello,Please can you disable WiFi Optimisation for my FAST5364 3.00. I would prefer to manually select the channel so that I can avoid overlapping with my main wifi access point.Thanks,Jack.
View ArticlePING PING PING ------ Less than 7ms ping is needed-------- Help
The point is that I have a ping of about 7ms (for me only ping counts because I'm a player) and Talk Talk wants me to take a bigger and more expensive package, supposedly a special package for players,...
View ArticleDisconnects and Wifi hops channel selected
Up until a few months ago I had a solid 37Mbps connection for several years. Post the repair of cabling fault connecting us to our local fibre hub we are running at around 30Mbps (which is adequate for...
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