No service flashing orange light
I need live assistance please, there seems to be a fault on my line and the "online line tester" keeps crashing halfway through and bouncing me back to the "enter mobile number" page.
View ArticleFibre Broadband Speed
Hi Fibre broadband speed has dropped toDownload Speed - 0.54Upload Speed - 0.89Its been like this the past couple of days connected by ethernet to the router and also connected to the main safety...
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Unable to disable UPnP, recurring problem
Hello, I have recently subscribed to the fibre65 and since monday it has been running. I've been trying to connect my current router to the talk talk wi-fi hub you sent me because I want to expose my...
View Articlefibre150
A few weeks ago I signed up to fibre150 to be fitted on 27/12/20 (I think). I was told I would receive details but all I have got is a text with a phone number. On two occasions I rang but after...
View ArticlePoor Service for existing customers!!
I've been a customer since TalkTalk took over from Tiscali!! a long time. Had fibre for a while and been ok. Had a few issues with my wi-fi lately, had been ok and reached all of the house but now...
View ArticleFree gift
I still haven’t received my free 80 pound voucher,this has been over 90 days now. i have been told to supply a Provider reference,the reference starts with an “N” I can’t find this anywhere on emails...
View ArticleHow long from upgrading from Broadband to Fibre to activation
Hi there, We are thinking of upgrading from broadband to fibre how long before it is activated/live once upgraded online? Will the new hub fit through the letterbox? Does an engineer need to access...
View Articleneed a full broadband and line check
hi.I am requesting a full broadband and line check along with a forced router firmware upgrade. The service centre states there is an issue somewhere with the line and also states there is an issue...
View ArticleSpeed issues.
Hi, I have been having a nightmare, my speedboost was removed erroneously and then re-added a few days ago but my speeds are capped at 30mbs~ when it hsould be 60. Can you please resolve this? Even in...
View ArticleSlow Fibre 65
I'm on Fibre 65 and I never get anywhere the minimum guaranteed speed. I have been checking for weeks and all I can achieve is between 39mb and 43mb.I have taken the front off the master socket and...
View ArticleProblems withe Sagecomm hub randomly dropping WiFi signal
Hi I upgraded to 67MBs fibre broadband in May. At the same time I upgraded to the Sagecomm Hub. Having done that we have experience occasional random drop-outs of WiFi connection. I've recently...
View ArticleUnusable internet speeds everyday
Hi, In the recent weeks my internet speed has been dropping from its usual average of 65 download to around 10 in the evenings, sometimes as low as 1-2. This lasts for a few hours each day. This is...
View ArticleWifi keeps disconnecting
HiI have had a new router since Feb 2020 when I upgraded to faster fibre 150 and have had no issues until the last 2 weeks. My Internet keeps dropping multiple times a day. I have wired and WiFi...
View ArticleHome move
Hi I booked a home move last week on the 7th. Old property should have deactivated on the 15th, and new property activated today (16th). But all I've had all day is solid amber light. Apart from once...
View ArticleYodel has not delivered my router and my installation is tomorrow
I will like to know what to do Yodel says my router was delivered yesterday I was home all day and it did not arrive. My installation and go live date is tomorrow and i was hoping to have broadband...
View Articleno service
Have 2 broad band accounts on 2 numbers as we now all work from home with internet & Voip. Both appear to be down Test shows there is a problem - nothing reported in the area. Unable to log fault...
View ArticleNo broadband!!!
Not had any broadband connection for nearly 3 days! router flashing orange and white, how much longer!!!!!
View ArticleI have to reset my router virtually every day
I am constantly having to re-boot my router, it can be at least once every day. This is normally because the speed slows down so much. Other times either one of my Chromecasts fail to work first time...
View ArticleSagem Router Wifi Dropping Out and very slow i internet via ethernet
Hi is anyone else started having issues with wifi? Mines keeps cutting out for long periods. I have reset both router and modem which fixes it for a short period then it stops working again. When...
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