Hi
I upgraded to 67MBs fibre broadband in May. At the same time I upgraded to the Sagecomm Hub. Having done that we have experience occasional random drop-outs of WiFi connection. I've recently investigated this a bit further and it seems to be the 2.4GHz network that does this. The 5GHz network doesn't seem to do it although the range is reduced as you would expect.
I have monitored wi-fi using an app on my phone and noticed that the 2.4GHz signal from the hub disappears on occasion even though it is not competing with signal from nearby routers.
I have tried connecting a Huawei hg633 to the hub, configured as a WAP and the connection seems more reliable in this setup but obviously compromises the advantage of the more powerful hub.
My feeling is that it is a fault with the hub but I have seen other posts regarding similar problems that suggest it my be associated with WiFi optimisation. Does that seem like a possibility? If so, could you please disable it while I see if the situation improves. Alternatively, if it is more symptomatic of a router fault, could you please forward me a new hub to try
Thanks
George