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appalling internet service

For over a month my broadband service has deteriorated steadily.  Intermittent to the point of dropping every few minutes one day, it has been almost a week since I have been able to access MSN feed...

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Router problems. Red light on internet. The rest on green

Hello. I've had an issue with my router as I can't get online today as the router is showing a red light on the Internet light. The rest are green. Had no problems before. Tried resetting and power of...

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Huawey HG633 keeps rebooting

Hi, My Huawey HG633 keeps rebooting, first noticed it a few weeks ago but can't remeber exactly when. I had the router replaced last week, by a TalkTalk engineer, with another HG633 and the issue still...

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HG633 I cannot log into my router

I hope an OCE can help me. I have had the electrical power supply off all afternoon with the electricians carrying out work. And a hour ago turned back on my HG633 Router (Super fast cable Broadband)....

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OCE Request - PS4 Streaming Causes Router Restart

Can someone help  My router seems to want to restart every five mins whilst watching now TV and the family is out for bloody,  I start watching something on my Ps4 then I get a notification that I've...

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Line/connection and speed

Can someone take a look at my line or my connection speed or something, had a couple issues this week.  We're usually running about 34mbps but Monday evening it dropped down to about 0.4 which for...

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Fibre with non talktalk router

Just migrated to TalkTalk fibre, and having trouble using my D7000 router which I'd previously been using with BT. Line is fine with the TalkTalk router, 38 Mbps. I obtained my password using the...

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Internet dropping out

Internet works for anything from an hour to a minute before dropping out completely. Lights flashing or intermittent on router. Any thoughts?

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Not receiving little or no fibre broadband.

We are currently getting at best 11mbs when we are paying for up to 34mbs. Realise this is up too but most of the time we are receiving under 1!Never had any issue with BT infinity and router. Internet...

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Traffic Management on my 80 m/bs fibre broadband

I do a speed test and got 78 mb/s But waste my time trying to download anything in the evenings.. Right then... this is what I think is going on you try and download anything outside the uk and you get...

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HG633 wifi performance. Replacement?

Hi, I am new to the Talk Talk community but am currently paying for Fibre broadband and also more on top for the speed boost. I have the HG633 router which has been nothing but problems since having...

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VERY slow fibre broadband speeds - please help

For a few weeks my fibre broadband has been getting slower and slower, until today, when it is off completely, I'm now on standard speed, which around here is 1mb/s. Can ANYONE help sort my fibre speed...

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VDSL Settings for TalkTalk Fibre with non TT router

An OCE answering would be very much appreciated.  II'm looking to buy a third party ADSL/VDSL modem router to replace my TT super router. Probably a TP Link Archer VR900.  For ADSL connections TT...

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Broadband down

Hi, broadband went down overnight and there are no lights on my modem at all. I have restarted it twice power, Ethernet and wireless lights are on. But nothing on the internet or broadband.  Modem is a...

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fed up to the back teeth !!!

This post has been moved.

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Charged for talktalk router firmware issues?

Perhaps someone from talk talk would like to now explain why I have been charged £83.95 for a talk talk prompted visit from a BT engineer which at the time we said we didnt belive necesarry as we had...

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PS4 Apps crashing router

Hello, when I'm using certain apps on my PS4 (mainly Amazon and twitch) my router keeps crashing and restarting. If this is a firmware issue on the router, could someone please update this for me? Thanks

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OCE only please - HG633 rebooting problem

Afternoon A few weeks ago the router dropped the line once and rebooted itself. Inconvenient I though. Last week it did it again. This week, gone down 3 times. Can you supply a new router please. Can...

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No Internet connection

I've had intermittent internet connection for the last couple of days and none at all today.Rang talktalk who ran line tests then I spent 2 hours on phone with tech support and who were as much use as...

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Hg633 not working

Hi, wondering if anyone can help.I am having problems with my HG633, I am completely unable to access internet through it, on any device, through WiFi and through ethernet. I have tried every...

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