Please check my connection
HiMy connection has been dropping out every 10 mins or so. It's annoying.Previously it used to drop out once or twice a day now it's unusable.Please can you investigate asap, what details do you...
View ArticleHi TalkTalk community! I need help to make the connection sent from my router...
Hi TalkTalk community, Recently my household upgraded to Fibre Optic. I was wondering if it does have a 5Ghz connection like it boasts on the router (Super Router 2.4Ghz - 5 Ghz). My wireless...
View ArticleInternet light showing RED on HG633 Router
Have been using the tt fibre service for a month of two, and the internet connection has suddenly down since Friday morning, with a few attempts of turning on and off the router, and also did a factory...
View ArticleHelp Needed Please - Gateway Issue? Possibly
Hi I was wondering if someone could help with an issue I am having with connecting to my friend. We are able to connect to each other fine through Skype, but when it comes to him connecting to my...
View ArticleFibre - PS4 Party Chat - NAT type limitations
Hi, I seem to be unable to use Party feature using PS4 when trying to connect with my friend who is also on Talk Talk. Every time I join his party room, or he joins mine, we get message saying that...
View ArticleUpgrading to Fibre
I recently upgraded to fibre large from broadband the cost was stated to be £15pm for the fibre but I am still being charged for the simply broadband (£7.50) a month as well. When I tried the chat...
View ArticleReally bad signal/sync with wireless routers
Hi I had an old ADSL router & was informed by an enineer that it was the worst one that talktalk gave out & was useful for only the mostbasic of broadband. Now I have both my console & my...
View ArticleBroadband fibre speed beow 4.5
While all of the problems have been around Talktalk I have not followed up my concerns about my fibre superfast broadband speed. But my speed is now down to about 4.3 - please could somebody...
View ArticleUpgrade to new fibre router
I have seen that there is a new fibre router than doesn't need the separate white box with it. How can I upgrade my router so that I can have less power cables and wires?
View ArticleHelp with Downgrading
Hi as the title says. I upgraded to fibre but the monthly price has got out of hand. Looking to get help from a mod to go about Downgrading my account. Thanks,
View Articleauthentication type issue
For the last couple of days I have not been able to access the internet.. All lights on router green router showes connected as below. however no web pages. tested all possible issues ie hardware and...
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Fiber Large Speed nearly half speed
ive been with talk talk for just over 2 years now and have always had the fibre large package when i first signed up i was getting around 75-76Mb, in the last few month this has dropped to around 68Mb...
View ArticleHalf speed quoted
Hi, recently joined talktalk (been about a month).On signing up speeds were estimated to be between 49 and 72 mbit down and 16-18 up.At the end of the signup process I was told it would be around...
View ArticleHG633 Speed and Restarting
We recently switched to TalkTalk fibre and get good speeds of around 20Mbps down and 2Mbps up. However, after a few days or sometimes less this degrades to around 3-4Mbps down and 3-400Kbps up....
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How long does it take for a Fibre Large upgrade to take effect?
We ordered Fibre Large as an upgrade from Medium yesterday and i was just wondering how long it takes for the change to take effect on the line. According to the 192.168 settings page our maximum...
View ArticleWIFI cutting out
My wifi is constantly cutting out and cannot seem to cope with more than one device at a time. It is a Huawei Echolifr HG532. Please help!!!! If i reset it, the wifi is restored but I continue to...
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My fibre keeps disconnecting. Can you please run a line check?
Hi TalkTalk et al. My fibre broadband keeps disconnecting and reconnecting (multiple times over the last 24h). Is it possible to run a connection test from your end, please? Thanks! Here's the info...
View ArticleSlow Internet after line fault fixed
BT Engineer fixed a line fault today after I reported no Internet or Dialtone to TalkTalk.However I am now getting really slow internet access..Router stats: Upstream line rate (kbit/s):799Downstream...
View ArticleBroadband Drop outs - Same time every evening
Hi there. Dont know if this is the right place but thought I would try. For the last few days at around 9:20pm my broadband drops out twice for no apparent reason. It then connects straight back up...
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