DSL-3782 VPN Issue
Hi - I can't connect to my work's vpn with the DSL-3782 router. From looking at other threads it seems this is a common issue - is there a firmware update available or do I need a new router? ThanksHelen
View ArticleFibre speed
My 38mb fibre went live on the 5th March. The best speed I have had is 17mb.I was given a minimum speed of 35mb when I signed up, is there a problem?
View ArticleFibre Broadband
Hi I don't know what openreach have been doing for the last week or so in the cabinets around the LCHEY exchange but my SNR has almost doubled to 11db on my upstream and gone up by 3db to 8db on my...
View ArticleRequest for HG633 firmware update
Although 1.22t seems to work adequately for me, though lacking sufficient DHCP reservations and not always getting on with a first generation Chromecast, may I please have an update to the latest...
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Fibre Boost Having No Effect
Hi, Fiber broadband was activated a couple of days ago on my line with an estimated 32-55mbps. Due to the potentially higher speeds I opted for the faber boost, however the line has been achieving...
View ArticleWifi Problems
Hello, I am having problems with our wifi. Connection is very intermittent over various different devices. My son has spoken to Talk Talk on the telephone line and all they seem to want to do is...
View ArticleRouter set up help - I have good speed to router but devices are rubbish....
Hi - How can I set my router up to get the speeds up on my devices.I've read about reserving an IP address (my router shows up all my devices) and port forwarding (my router just shows up gaming...
View ArticleCan someone update my router -Huawei HG633 to the latest firmware please?
Would you be able to update the latest firmware on my router HG633? The version is at v1.22t. I was wondering if you could do me a favour and check why the internet is not very stable? I am trying to...
View ArticlePoor Internet Speeds
i currently pay for 75mbs speeds but as of this week i cannot get over 30mbs, i am running test through wired and wireless on multiple device's and it is always low, any help?
View ArticleFibre with Speed Boost went live yesterday but...
My Fibre plus Fibre Speed Boost went live yesterday, but my Router is only showing a Downstream Line Rate of 36880kbs. So I've no chance of getting the Minimum Guaranteed speed of 40Mb/s. Will this...
View ArticleI think my HG633 needs a firmware upgrade
Hi,I'm frequently finding that my Mac loses internet access, even though it says it's connected to the HG633 on wifi. The only cure is to reboot the HG633 - rebooting the Mac makes no difference...
View ArticleFibre broadband keeps dropping connection
Hi All, I keep losing connection to the internet from all my devices (Andriod phone, macbook, tv, xbox) I have spent most of the day trying to sort it out via text, and I am no nearer. My router is...
View Articlenew fibre connection - property showing as not available when it is available
hello - I am trying to subscribe for a new fibre connection to a property which doesn't currently have broadband or a phone connection. The property in in the middle of a terrace of identical...
View ArticleVPN not workign with DSL 3782
Hi, I have just switched from Sky to Talktalk Fibre and now my VPN and DirectAccess connections to my office no longer work. I have read else where this is a know issue with the D-link DSL-3782 and the...
View ArticleHG635 Router New Firmware
Hi All, We have a new firmware for the HG635 currently in Beta, and should be ready to deploy in the next week. If you would like to try this, please post in the community asking us to update your...
View ArticleRegular drop outs
Hi Since we have moved in to our new house (6 months) we have had regular drop outs of the internet. When this happens the lights on the router all seem normal. To resolve it I have to restart the...
View Articleplease help a dummy understand.lol
ok, so my green cabinet has fibre going to it, so if i plugged my computer in there i'd get great speed up to 38 i'd get 38. up to 78 i'd get 78. yes? so if i'm paying for up to 38 at the cabinet and i...
View ArticleAnother dropping connection thread.
Hello, As I see here in the comunity this is a popular thread about dropping connections. I got exatly the same thing like all of the people around here. I just been connectid since december and...
View ArticleSlow Upload Speed
I upgraded to fibre broadband in January and although my download speed has increased from around 7MB to 14MB my upload speed is actaully lower. Before fibre I was getting upload speeds around 1MB but...
View ArticleSuper fast fibre problems with speed
Upgraded to faster fibre with boost with up to 76mbps, still only getting 17 Mbps even though guaranteed minimum speed is 32mbps. Initially a fault was detected and after OpenReach visited , a new...
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