vpn request
Hi, could you please arrange to upgrade my HG633 router to the v1.16t firmware as I am also having the problems using VPN and Wi-Fi errors. Thank you.
View ArticleWhat happens if i move?
I should be moving in june, i currently have fibre medium package and would like to transfer this to the new address, now for the questions..... 1. Will i retain my discount of £10 a month for my...
View Articlecitrix connection problems
Recently upgraded from normal braodband to fiber, but now i cant connect to work via my Citrix WebApp when on WiFi at home. It works fine from a neighbours Wifi also from a hotspot on my mobile. Can...
View ArticleBT increasing entry level Fibre speed. Will TalkTalk do the same?
There's an interesting article on Engaget today stating BT are increasing the speed of new and existing customers basic Fibre connections. "New and existing entry-level subscribers can now enjoy up to...
View ArticleNetflix and BBC iPlayer buffering
Hi, When watching Netflix and BBC iPlayer they consistently buffer via the TalkTalk Youview box, typically 4 to 6 times in a one hour program. My connection speed is typically 30meg. Prior to...
View ArticleScam Phonecall
Had a couple of phone calls today, first was from number 0121 277 7345 and they said they were TalkTalk and wanted to talk about my account. Told them I was too busy to help them and hung up. Just had...
View ArticleFinding my WPA key?
Trying to connet my router to my PS3 and I am asked for my WPA keyI know before i would go onto 192.168.1.1 but the page layouts have changed from before and I cannot locate my WPA password. please...
View ArticleSuper router dropping delivery authentication
Hi in the last few weeks I have noticed as the title says. After logging in to the router it is still connected via vdsl2 but no ip address or anything. The only thing that fixes it is factory reset 😤
View ArticleNo telephone line
I just moved into a house and the first thing I did was buy Internet and now I'm waiting for my service to start, but I didn't think to check the walls and now I just checked, there is no telephone...
View Articlehg633 firmware update
Hi, is it possible to request a firmware update to v1.16t or v1.17t please.I have millions of wireless errors and have been sent a replacement identicalrouter which still has the same issues. The...
View ArticleHG633 v1.16t stops transmitting on 5GHz
Router HG633 firmware v1.16t I have 2 devices that will connect at 5GHz if it is available. I am finding that every day or so I am losing the 5GHz frequency. The router claims to still be transmitting...
View ArticleMy broadband (fibre) has dropped from 38Mbps to 25Mbps. Why?
I have been check line speeds over the last 4 weeks and have consistently seen only 20 to 25Mbps. I have not changed any settings and I am using an ethernet connected PC (Apple Mac).
View Articleupstream and downstream interleave depth
HelloCould some one please explain what up and downstream interleave depth means as i have noticed since visit by engineer today it increased a lot upstream was 5.1 now 273 and downstream was 17.7...
View ArticleHg633 port forwarding timeout
Hi, i have some some port forwarding rules for accessing utilities whilst I'm out the house, which seem to timeout. i have to go into the router, and just look at the port forwarding rules, then...
View ArticleRe: HG633 firmware v1.15 preventing VPN connection. v1.16 needed.
Yes I am having the same problem, when will v1.17 be released and will we be notified? I am unable to work from my home office since upgrading which is massively disappointing. Thanks
View ArticleVoip stopped working
I use a Gigaset N300-IP base station with the TalkTalk HG635 Super Router on a fibre line. It's been successfully in use for well over a year for outgoing calls. Not any more though. Maybe 6-8 weeks...
View ArticleCant even connect to the internet for longer than a minute every few hours
I got fiber-optic a few days ago and I cant connect to the internet. It says that I dont have a dsl cable plugged in even though I do. I have the huawei G633 super router. Can anybody help me ive done...
View Articlespeed dropped
I am on "super" fibre, the speed was around 15-18Mbps, its about two weeks and the speed is no more than 9.50MbpsToday was really tragic (>3Mbps) I had to reboot the router a couple of times. here...
View ArticleHow many engineers does it take to fix my fibre broadband?
I "went live" on 7th April and since then i have sporadic or none existent internet. I have swopped 5 different cables of varying length, including a cat5 cable and the cable that came with the...
View ArticleHG633 Wifi performance
I switched to Fibre a few months back, to the 40/2 product. My wifi performance seems very poor - there's a lot of freezing and delayed performance, pages failing to load or Facebook just 'stopping',...
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