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Medium Fibre Needs constant resetting of the HG635 router

Hi, I have Fibre Medium with a HG635 router.  My service has been stable for around 5 months, however I am now increasingly having to reset my router as my download speed is now regularly dropping to...

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Replacement internet cable

Any ideas on who would be the best person/company to provide and install a new cable from entry point into the house (downstairs living room) to the socket nearest the PC (upstairs study) to replace...

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My hg633 router is unreliable

My hg633 router is awful.Tv constantly buffering. Broadband speed awful. Wifi awful. Speeds are so slow.I have tried all suggestions prevoiusly offered. Is there a better router available.

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My broadband download is only 0.8 meg it was previous 38 meg upload is still...

Hi all this is my post and thanks for letting me join I have had fibre 38 meg for a couple of months which has been fine on sun my download speed dropped to 0.2 meg upload has stayed the same at 2 meg...

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High ping and extremely low download speed

Hi there,  With my fibre I always sit on a steady 15 ping and my download is 38 meg but the other day my connection kept dropping and cutting off all day and ever since then I've been sat on 40+ ping...

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Green Broadband light, Red internet light Need help ASAP!

Hello I wish i was here to compliment the service my household is receiving but instead i'm here because i'm forced to ask the community for help. The owner of the Internet connection in question is my...

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HG633 Firmware 1.17 upgrade request, vpn problems

im having problems with my vpn on my ipad,i have read hear there is  trail frimwere that may help, can  you apply to my router please, thanks,my numbers on my profile thanks

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No internet nor phoneline

Since today I have no internet nor phone line. I already reported the fault but it could take days to have the line back to work. will I receive compensation for the time without service and I am being...

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Errors lost packets

Over the last few days I have noticed a lot of dropped packets on my line. The speed remains unchanged which is good but the problem is i want to know how to sort this as I am getting a xbox one in...

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my router keeps displaying a red light and my connection keeps dropping

Nearly every day i am getting a red light flashing on my router, and my internet totally disconnects for around 1 minute and then comes back on, the connection is then very intermittent and this can...

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Faulty Router? Connections keeps breaking

Hi All, Recenlty our internet connection has been breaking up, it's works for a while then I get a talktalk page coming up saying my router is not connection to the internet. The router has not been...

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Connection constantly dropping on fibre (LAN and Wi-FI)

Until a few days ago, I was only experiencing periodical, intermittent drops in internet connection.  As of Friday, however (and every day since), my router persistently drops connection on both LAN...

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Upgraded to Fibre Large but speed is still as slow as Fibre medium

Hi, A few weeks ago I took the plunge and upgraded to fibre large to hopefully boost my download speed and more importantly upload speed. Unfortunatley although the upload speed did seem somewhat...

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Speed drop on fibre large

It's been 60 - 63Mb down and 17Mb up stable for the last 5 months. Now since a few days ago, it's fixed on 54999 down and 10000 up on my Netgear D6400 router. I have plugged my TalkTalk HG633 back in...

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Iplayer and other on demand buffering

as above. I have 4 smart tv's, Panasonic and Samsung. Over the last 4 weeks I am experiencing, long waits for Iplayer to connect/ load a programme. Then I get the timer for 3 to 5 mins until the...

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Interleaved and slower download speeds

I have had a fine connection for months but a couple of weeks ago i noticed interleaved is on and my speeds has slowered and is causing lag spikes in games can someone look into my line to see what the...

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NO-IP and HG633 Router

Just wondering if the DDNS problem with the  NO-IP and HG633 Router combination has been solved yet. Prior to subscribing to fibre I was using a tp-link TD-W8960N modem/router.  This has worked well...

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Fibre speed drop after power cut

At the end of last week we had a power cut which lasted for about ten minutes. Since then my fibre sync speed is about 20 megs lower than it was before. Prior to this the line has been stable for over...

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How do I change subnet mask to 255.255.0.0 on new Fibre Router (HG633)?

Got new HG633 router and set it up today. My home network is setup with a 255.255.0.0 subnet mask but the new router only seems to allow 255.255.255.0 mask (the first three numbers are greyed out on...

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Wireless Connectivity

On my 2nd HG633, and whilst all household wifi devices 'see' the router, the connection keeps dropping.TT tech have talked me through the numerous solutions and still the problem remains.So, if all...

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