Hi,
I would benifit from a larger upload speed so i decided to upgrade to fiber Large from fiber Meduim and within 1 day my upload speed went from 1.8mb to around 18mb but sadly my download speed seems to have not changed at all.
I get 38mb download which is the same as i was getting before. Im very close to my green box so distance would not be a problem im just sorta guessing something somewhere hasnt been updated. By a guess i think i should be getting around 65 - 68mb
I did telephone support yesterday afternoon and im sorry but the women i was speaking to was not helpfull at all. telling me things from which i could only guess was a script that had nothing to do with what i was asking. But she did tell me my account did have fiber large.
So any idea's why my download speed just hasnt incressed at all?
Thanks for any help.