HG635 - Lost 2.4 GHz Channel
Hi, I have the HG635 Super Router. Suddenly the 2.4 Ghz Wi-Fi Channel has failed. Devices connected to the router by Ethernet or the 5Ghz Wi-fi Channel still access the internet absolutely fine. I have...
View ArticleCan my speed be increased?
Hi, we don't use the landline for anything other than fibre broadband.I'm paying for fibre large but not seen any increase in speed?Any different profiles I can be safely moved on to?
View ArticleFibre latency spikes/intermittent connection
Seeings as TalkTalk have ignored the other posts here for weeks, I will try to ask for help again: My internet is slow and the connection is intermittent. I have done all of the checks etc and I...
View ArticleFibre speed is 33% of what it was
OK, so a brief timeline of events: Good Friday - I noticed my speed was suddenly much slower than usual. I'm quite close to the cabinet, and the last Ookla speed test I remember doing was approximately...
View Articlefibre speed steadily dropping
Hi , switched to fibre broadband in January .Started off finev at about 20Mbps but has since dropped steadily to 14Mbps.I am not going through the call centre , been there ,done that...
View Articlechanging broadband package
I have recently tried to change my broadband package on the talktalk website from medium to large. Whenever i complete the order i get a message saying i am not eligible for the large fibe package and...
View ArticleFibre large package speeds capped at medium
Hi, I could do with some help with my fibre large connection, for a while I have had an intermittent and very slow fibre connection with a lot of fec errors I recently found out I have had a problem...
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Fibre Large upload speed.
Hello there I have a quick question about upload speed on fibre large. I have recently upgraded from medium to large which is quite good, I have got almost 10 meg better download speed and 8 upload....
View ArticleExtremely poor service (constant connection dropouts, very slow speeds & high...
Since we had fibre installed in January 2015, our connection has been almost unusable. I am paying for the 30Mbps package, yet even when the connection is working, the fastest speeds are only around...
View ArticleProfile change request
Hi, I've had fibre broadband for a couple of weeks.For the first 10 days the channel was set to fast and was absolutely rock solid with a 65Mb download and 17Mb upload. For some reason it has been...
View ArticlePacket loss spikes
Past day I've been getting spikes in packet loss meaning gaming etc is impossible due to rubber banding. I've disconnected the router and using the open reach only and the problem still persists....
View ArticleFiber Upgrade, Download speed not changed
Hi, I would benifit from a larger upload speed so i decided to upgrade to fiber Large from fiber Meduim and within 1 day my upload speed went from 1.8mb to around 18mb but sadly my download speed seems...
View ArticleHG633 router and USB drive setting
I've have the HG633 Fibre router with a USB stick/drive plugged in the back of it.It is "seen" by my Samsung TV all the time, which is what I wanted, I can switch the PC off up stairsand any file or...
View ArticleCabinet Demand High
I decided some months ago I was going to switch to fibre only to be told I couldn't with no explanation. I eventually found out that although my area is enabled & has been for quite a few years...
View Article"There's a bit of a delay"
I recently joined TalkTalk and got a letter saying that my broadband start date was due to be 01/04/2016. This has not happened. The only indication I've had is a pretty useless banner on the homepage...
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Upgrade exchange , cabinet
Hi on february 25 i spoke with team member about upgrade cabinet, exchange on my area to get acces to full speed on my fibre large package, all i get is "soon" like on screen there i screen it shows...
View ArticleStrange Connection Issue
Hello all, I've recently joined TalkTalk and my Broadband connection was activated on 30th March. After a day when virtually nothing could connect via WiFi, the connection seemed to settle and most...
View ArticleSlow internet late at night
Hello, Recently late at night (seemingly after around 10pm) my fibre internet has been very slow and unreliable with high ping. Running a speed test shows the download starts at 30MB/s and then...
View ArticleInternet Keeps Dropping Out
I've been searching the community pages and came across many instances of Internet drops for variious users. Looks like I am also joining the group now. Since last Tuesday (29/03), my internet has...
View ArticleInternet Speed Slow On Fibre.
Hi. I have been getting slow internet speeds for months, I just run a speedtest and i am only getting a speed of 17MB on a 40MB fibre package. I have run the speed test on Ethernet and WIFI with the...
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