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fibre broadband slow and intermittent

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Broadband is being a pain!

 

Over last week is usually about 15 Mb/s, with occasional 30+ Mb/s and sometimes just not their at all - should be 38.

 

Raised via phone to talktalk over the weekend - tweaks to router which haven't really helped.

 

Raised via this forum a couple of days ago and it ran OK for a bit (the period of 30+), hence closed the issue, but now back at 15.

 

Often dropping or so slow to be virtually non-existant. Took over 1.5 hours to stream a 50 minute programme in SD this morning.

 

My router always says all is OK - good connection, good speed, lights blinking as they should - the reality is different! What can I monitor to give me the real information?

 

Doesn't seem worth raising again as I think the next option is an engineer call - and as the problem is intermittent that is not good use of anyone's time.

 

router is HG635

hardware g.1.01

software v1.06t

 

any help appreciated as I am going nuts!!!

 

angus


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