I upgraded to Fibre as soon as it became available in May and received 13.4Mb/s for the first week. This then dropped or steadied out to 12.4Mb. Then a few weeks later this dropped again to 11.4Mb/s. Pretty disappointing.
Now something more serious seems to have happened - for over a week I've been unable to achieve over 7.5Mb/s, and it is really showing in every page I load and every video I attempt to stream.
Openreach (and TalkTalk) suggest we should we receiving between 16-22Mb with a minimum guaranteed speed of 14Mb.
Most people will laugh at even those speeds for "fibre" - sadly Openreach have done a cheap job and connected our hamlet all the way into a cabinet in the local town, rather than properly bringing the fibre to us. Really, it shouldn't have been sold by them as a "fibre" upgrade in the first place, but that's another story.
Can you find reason for the sudden drop? Even if we can get back up to 11 or 12 that would be welcome!