Hello Support,
My internet speeds have halved in the last week and after a bit of investigation I noticed that my connection is being throttled to 38MB upload and 12 Mb download. My Fibre large connection should be upto 76Mb download and 20 Mb Upload. The screen below shows the confirmation of the 38Mb/12MB throttled connection. Could someone please put me back on the right profile as I need the correct speed back to ASAP. Thanks.
