I've got problem...
So i accidentally ordered 2 times the same internet deal and i'd like cancel one of them. But that isn't all. I didn't get confirmation on my email but it's taken monay from my bank account. Help
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Dare I start another thread on the HG633 appalling Wifi performance
Oops , looks like I have . Historically on my Second Modem, as already moaned and got another one sent .And as usually exactly the same., terribleSo unless we have 5 phones 3 laptops a Sky Box and...
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Falling Fibre speeds
Hi,Over time I have noticed my connection fibre speed drop from 28Mb (dec 2014) to 20Mb (Jan 2016) and from 21 September it have now dropped at 16Mb. When I first took out the service it promised a...
View ArticleCheck my speeds
Hi Talk Talk, I used to be on Fibre Large and got around 55Mbps speeds, I then downgraded to Medium for a few months and recently upgraded back to large. I was getting 47Mbps, which I thought after a...
View ArticleInternet dropping connection
Hi Since I switch to fibre I havent any problems with my internet but now have an issue with my router and had resolved with talk talk with few days now I have new issue with router my internet lights...
View ArticleHg 633 needs firmware update
Hi my hg 633 vpn will not work properly again, I did get a firmware update pushed to the router a few months back but my router has gone back to version 1.15t and isnt working properly can I get...
View ArticleFibre Issues
Hi, Recently upgraded to fibre with mixed results: Good News: Fibre connection at 40mb and seems rock solid Bad News: Wireless is terrible (dropped packets, errors etc.) VPN connection also doesn't...
View Articlev1.21 Router firmware..
Afternoon all, Noticed that my router has been updated to v1.20.. Only noticed because I am having no end of issues with connection dropping when online, whether it be cable or Wi-Fi ( Wi-Fi actually...
View ArticleVOIP Problem HG635 Super Router
HelloOur landlords moved supplier to TalkTalk.We previously had our VOIP phone working fine (Our VOIP provier is yay.com) Now our phone doesn't register properly.Can anyone suggest anything I need to...
View ArticleUpgrade fibre boost slow
Hi all Just upgrades to 76meg fibre boost £5 a month , but only getting 44meg had 37meg on fibre medium .So a few questions 1/ Have I a problem with my line ?...
View ArticleFibra large speed and vectoring
I've just upgraded to fibre large from fibre medium and I'm a little disappointed that my router is only syncing at 59Mbit/s (it says the maximum is 71Mbis/s). I'm only 150m from the cabinet so I'm...
View ArticleFibre connection is down since Friday
Despite the service status dashboard indicating that there are currently no faults, when i call up regarding my braodband i am greeted with a message informing that you are aware of an issue that will...
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SNR margin drops early in morning
Hi,I have had fiber for just over a month, the original TalkTalk HG633 was resyncing several times a day, often between 4-7am. Over the first couple od weeks the sync speed dropped from 23M down to...
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Wireless Errors
Hello, I am having a huge number of wireless errors which are causing problems using devices such as my wireless rinter and Sky On Demand. They are also a constant pest whilst online. Can you fix this...
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Wireless Errors
Hello, I am having a huge number of wireless errors which are causing problems using devices such as my wireless rinter and Sky On Demand. They are also a constant pest whilst online. Can you fix this...
View Article1.20 Firmware dropping wifi, dropping WAN and VPN issues
Though we all had high hopes for 1.20 it appears to be worse than all its predecessors. Previously VPN was my primary problem but now 1.20 has added to that constant WAN disconnects (TR609 among others...
View ArticleExtreme line instability
Our internet service keeps dropping out. This has been going on for some time intermittently including noise on the telephone line. Yesterday we phoned in to report the noise on the telephone line and...
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Fibre large connection showing as upto 38MB Max on Router - Profile has been...
Hello Support, My internet speeds have halved in the last week and after a bit of investigation I noticed that my connection is being throttled to 38MB upload and 12 Mb download....
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Wifi dropouts & connect issues
Since upgrading to fibre & installing the HG633 router, I've had contant wifi dropouts & connection problems. The router firmware is 1.18t, I'm really getting to the end of my tether.
View ArticleFibre connection keeps dropping
Hi.For the past few days my fibre connection has been dropping and it is incredibly frustrating, I have tried everything and have seen alot of people have similar problems to mine so I decided to make...
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