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Upgrade to "Faster Fibre" - no difference at all

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Hi, I've upgraded to the "Faster Fibre" package and I'm noticing zero difference in performance.

 

According the the BT Openreach speed check, I'm getting exactly the same speed as before (approx 10mb - I'm quite a way from the cabinet). I've also tested from speedof.me (see attached).

 

I would expect this speed to now be nearer to 20mb, but it's actually around 8mb!

 

I've switched the router off, left for 30 mins+ but no difference whatsoever.

 

I have a filtered faceplate and I'm plugged directly into the master socket.

 

Could you please advise? Thanks

 

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