Losing Connection for a few seconds about every twenty minutes
Hi, just recently purchased a new talk talk package with a new router, installed very easily but have noticed the connection drops for a few seconds intermittently. This happens on a game on my ipad...
View ArticleIntermittent Connection Loss
Hi, thought i'd posted previously but now unable to find my post...We have recently upgraded our package and received a new router. It appears we lose the connection about every twenty minutes and...
View ArticleCrap fibre super router that just isnt super
i have had fibre after upgrading from broadband i got the super router and all was good for 1 day since then the router needs constant resetting to maintain speed. i have upgraded to a bt openreach 3...
View ArticleReplacement Super Router
For the last month my broadband speeds have been diabolical! Even simple webpages such as google wouldn't load. Ive tried resetting the router which is currently the HG635 Super Router and this hasnt...
View ArticleProblems...
I have constant dropped connections over wireless on all devices. I Have large amounts of errors and sicarded data over wireless. I have tried changing wireless channels, moving the router etc. I...
View ArticleWorth upgrading to faster Fibre package ? up to 76megs ?
Hi, I am looking to renew my contract to get the fixed price, however I am also interested in upgrading my current package to the fastest possible fibre package of up to 76 megs. I currently get 35...
View ArticleAre TalkTalk really trying to confuse me, or does it just come naturally?
Having been a TT customer for more that 9 years now, I am ever more confused by the renewals process.Once upon a time it was possible, with a certain amount of persistance to eventually speak with a...
View ArticleWAN disconnections and intrusions
I have been monitoring my router fairly closely since having problems (now resolved) with DSL disconnections some time ago. The System Log was clean until early in September when it began to register a...
View ArticleBad connection when online gaming since going to Fibre.
I have been a talktalk customer for many years. Yesterday my ultra fast fibre line was activated after being on the simply broadband package. Ever since yesterday i have done a speedtest and I am...
View ArticleHG633 version H1.01 dropping out
The above modem has been dropping it's connection increasingly over the past 2 weeks. When I reset the modem it works fine until next time - currently twice a day #Can you please replace the modem for...
View ArticleHow do I know what firmware my router has?
I just went acive with super fibre today after being on normal broadband with talk talk for a good while. I wasn't given a new router despite my current one being a bit aged and I'm having terrible...
View ArticleConstant disconnections from Printer/Catchup TV/
I have recently had a new router HG633 from Talktalk due to inability to get on the internet (the BT box was removed which was installed originally when changing to fibre) - this resolved the internet...
View ArticleTP Link AC1900 Wireless Gigabit VDSL/ADSL Modem Router Archer VR900
I am thinking of purchasing the TP Link AC1900 Wireless Gigabit VDSL/ADSL Modem RouterArcher VR900 Will this work with Talk Talk fibre (VDSL Connection)? Is it easy to set up? I am not very technical,...
View ArticleLine test request
My download speed has never recovered to around 62Mbps since a fault was detected on the line several weeks ago. Despiteeaving the router on almost 24/7 for weeks DLM has not recovered my speed which...
View ArticleVery slow speeds with my new service
Does anyone know why I'm only receiving speeds of 7MB?, it's supposed to be up to 37mb, yet mine is not even near 10. I'm only a couple of hundred yard from my local green BT junction box which has...
View ArticleRouter Never Synchronised Since Upgrade On 25th October 2016
I upgraded from ADSL to Fibre to Cabinet on 25th and my TalkTalk HG633 Router has failed to complete it's synchronisation once since. Dispite two lengthly called to technical support all I'm getting...
View ArticleHG635 keeps dropping
I have a hg635 and it stays on for a short time then drops the internet,i did report this butno joy.i was asked to try another router but i dont have another one,i have changed all cablesstill did not...
View ArticleSpeed test
Hello I have recently taken the locked in fibre package with the large addon. Since I've upgraded my speed has not really changed. The speeds are varying between 7-17 mb/s wireless, can this please be...
View ArticleSpeed drop on Faster Fibre/ Fibre large
My download speed is being reported as 34999:- Upstream DownstreamCurrent Rate(kbps)1700034999Max Rate(kbps)3670096027SNR Margin(dB)19.323.1Line Attenuation(dB)16.19.6Errors(pkts)778215596My internet...
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Upgrade to "Faster Fibre" - no difference at all
Hi, I've upgraded to the "Faster Fibre" package and I'm noticing zero difference in performance. According the the BT Openreach speed check, I'm getting exactly the same speed as before (approx 10mb -...
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