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Poor fibre performance

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We just upgraded to Fibre & went live this afternoon & have been underwhelmed by the improvement. Upload speed is double what it was but download only 30% more & the ping times are absolutely dreadful.

Speed tested on a MacBook Pro connected by Ethernet cable to the HG633.

 

This is a typical result from speedtest.net

 

Ping 85ms Download 22.88 Upload 1.80

 

The HG633 is on firmware v1.15t which is evidently not the latest version so is this the problem?

 

I would appreciate if someone can fix this.

 

Here are the connection details from the HG633

 

DSL synchronization status: 
Up
Connection status: 
Showtime
Upstream line rate (kbit/s): 
2000
Downstream line rate (kbit/s): 
39997
Maximum upstream rate (kbit/s): 
23297
Maximum downstream rate (kbit/s): 
80732
Upstream noise safety coefficient (dB): 
22.7
Downstream noise safety coefficient (dB): 
16
Upstream interleave depth: 
1
Downstream interleave depth: 
1
Line standard: 
VDSL2
Upstream line attenuation (dB): 
2.4
Downstream line attenuation (dB): 
7.1
Upstream output power (dBm): 
4.5
Downstream output power (dBm): 
11.1
Channel type: 
Fast
DSL up-time: 
0 days 0 hours 11 minutes 34 seconds 

Restart DSL

 


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