Ping Rates seem to high
Hi I have noticed over the last few days my ping rates whilst online gaming have increased to levels which were above those when i was on your regular broadband and not the fibre connection I have now....
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faster Fibre boost, but no improvement in speed?
Hi, I've recently added the faster fibre boost to my package, but I'm not seeing much of an increase in speed..??I was getting 37-38mbps on standard fibre, and since the boost went live a week ago i'm...
View ArticleLine Crackling, Slower Internet Speed and Connection Dropping
Hello over the past few days I am experiencing constant Internet drop-outs. I ran a speedtest and my connection speed is nowhere near what I'm currently paying for. On top of all this I can't even use...
View ArticleFaceplate Question
Hi there, Me and my girlfiend have just moved into our flat and we have a standard master socket. see photo attached. I've ordered 76MBPS fibre but im worried not having a fibre socket will affect...
View ArticleHigh-Pitched Background Noise After Changing Fixed Phone
I have a high-pitched background noise on my phone line which started after buying a new phone. It's worse when there's speech or an annoucement. I've tried 4 different microfilters, including a...
View ArticleBroadband stopped working
Hi my fibre dsl line is no longer connecting. Could you do line check and reconnect it. I took up the offer of an updated contract last Friday. not sure if that is connected but this is very...
View ArticleInternet been disconnecting alot recently
Over the past 2 weeks the internet has been disconnecting for no reason sometimes it comes on within 5 minutes sometimes it takes 2 hours, it happens alot late at nights or just throughout the day.
View ArticleTalkTalk support broke my router.
Hi,I called TalkTalk support about some issues I have had with my connction.They tried to upgrade the firmware V.1.18t to V.1.20t by remote and now the router cannot connect to the internet. A factory...
View ArticleRED INTERNET LIGHT
Hi, I have been without internet now for 2 days. It was working fine Sunday night but when i woke up Monday morning the internet light on the modem was red and i had no internet connection. I have...
View ArticlePoor fibre performance
We just upgraded to Fibre & went live this afternoon & have been underwhelmed by the improvement. Upload speed is double what it was but download only 30% more & the ping times are...
View ArticleNO confirmation email/ welcome pack or phone number were recieved
I joined TalkTalk on the on the 28th of October and it has been over a week, but I still have not received or been contacted by TalkTalk in any way regarding a welcome pack or letter/email. I have...
View Articlei have no phone or broadband after activation
I am a Talktalk customer and have been for six years or so. I recently upgraded to the fibre broadband package and was given 07/11/16 as an activation date. I removed the older router and installed the...
View ArticleWifi drops on HG635 router
I've had a load of problems with the wifi on my HG635 router. All is fine for broadband through ethernet (over powerline adapters) but I kept getting dropped connections on both 2.4 and 5GHz wifi. I...
View ArticleBT openreach fibre modem no internet connection
Hi, I have an openreach modem connected to a HG533 router,suddenly the internet LEDs are always red. Logging into the router always shows it trying to connect to internet. I've tried resetting both the...
View ArticleFibre not working, No internet at all since change over date.
Hi, I've upgrade to fibre and the live date was 04th Novemeber. The line has changed and the new super router is connected. The vdsl is there at about 40m download and the broadband light is green. The...
View ArticleSlow fibre. Again.
A few months ago my fibre dropped from 76meg to 5-6. I got no help from talk talk and one day it just randomly worked again. Now my fibre has steadily dropped from max speed to 7 mbps. my link speed...
View ArticleRouter restarting many times a day since applying for ADSL to Fibre
I've been with TalkTalk for over a year now and the ADSL broadband has been rock steady - sometimes I've stayed connected for as long as 3 weeks without any kind of disconnections However about 2 days...
View ArticleMedium Fiber running at 2mbps and constantly dropping out
I have been dealing with slow speeds and the internet dropping out for about a year. Yesterday TalkTalk sent a new router to deal with the issue but it is still running at 2mbps and disconnecting the...
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New router old firmware
Hi, Could somebody please update my new router i have just received it after resigning and its on 1.15 firmware, my download as dropped to 15 meg Thanks Waggy69.
View ArticleCan anyone help - I'm just trying to get fibre!
Hi ... I have been going round in circles. I tried to set up a new fibre connection three weeks ago but there were some issues and I was told by customer service to cancel and try again in a week or...
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