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Rural native fttp rollout

The rural fttp rollout in North Wales seems to be approaching completion. I can't find any discussion about this in the last 2 years, so once again, are there any plans for Talktalk to offer this? If...

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VPN COnnection drops every 10-15 Minutes

I use a PPTP VPN for connecting to work.  It drops every 10-15 minutes and its the most frustrating experience.  On Virgin Media, this never dropped once in 10 years (when I used it). Can someone from...

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HG833 firmware 1.21

Is the lates firmware better? I've got .1.20 currently. Some devices in my house (older WiFi 65Mb) have several WiFi drops per day and I'm wondering if the latest firmware would help. I also noticed...

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Get big speed drops again

Please can you investigate my line for a fault, my speed has dropped to 19mb, its capable of 70.  It's been slow for a few weeks now and is getting progressively worse. I’ve tried resetting the router,...

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Super Router issue

Hi I've upgraded to super fast broadband and was told a super router would arrive in 3 to 5 working days. that was 13 days ago . after phoning 5 or 6 times being passed to up 5 different people each...

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Poor performance - OCEs please stop ignoring me

Why is my problem being ignored by the OCEs? I originally posted two days ago & haven’t had an answer whereas others start a thread & get a response within hours. We just upgraded to fibre...

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HG633 Problem uploading by ftp

I upgraded last week to fibre and now have the HG633. I am trying to upload files to my website by ftp, after hours (days) of trying and endless comunication with my web hosts it is looking like it is...

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Brief Disconnections every 15 mins on my router

I had this exact problem a month or two ago, I was getting disconnected in 15 minute intervals, I complained to TalkTalk support on live chat and they suggested changing the microfilter which I did,...

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Hello

Just joined in the hope that I might get some help with connectivity problems lacking via TT phone support.  Upgraded to Fibre large on 11 October as my connection speed was dreadful (4+ mbps) and have...

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HG633 Wifi connection drops often

Hi, I have seen in other threads that I'm not the only one with this issue and that it's possible to fix it updating the firmware. Please, could someone update the firmware of my router? My personal...

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Very slow fibre speed

Hello for the past few daysI've been getting between 2 and 10 Mb with my fibre large package which is usually 60-80Mb. Currently paying for something I'm not even getting this is way under the speed...

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Re: Router restarting many times a day since applying for ADSL to Fibre

Hi  please can you help?  I have exactly the same issue on super fast broadband.4 months ago my HG633 was updated over the air to v1.20t and it disconnected every 15 minutes.  I received a new on on...

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Fibre availability

I'm on the process of moving home to a property 50 metres away. I'm told by TT Callcentre that I cannot have medium fibre (which I currently have) at the new address. Therefore I've had to opt for a...

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Faster fibre no internet

My new faster fibre went live on the 7th of November it was great for about half a day and since 10pm that night I have had no internet. The internet light is red constantly. I rang talktalk yesterday...

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Fibre Down in Blyth Northumberland

My fibre broadband went down approx 1am. There are no service issues according to this website however another website is reporting large areas being down. I have had talktalk for a few years now and...

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Fiber DSL active bit no Internet.

Hi, since  about 00:50 we have  lost our internet connection.DSL is active but there is no internet and the red light is on on the router.We live in the Crook/ County Durham area 

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no increase in fibre large dl speeds

hello guys. just got fibre large running from medium and the download really hasn't changed at all. on medium i was getting 37 dl and 2 upload. the upload on fibre large is now hitting 14mbps but the...

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Waiting for fibre router

I took the plunge and upgraded from standard broadband to fibre on 5/11, due to go live on 18/11, and anticipate the delivery of a new router. Historically TakTalk have always gotten my delivery...

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Guaranteed Speeds much lower than BT offered

Hello I have just upgraded finally from my painfully slow 2MB ADSL to Fibre and have added the speed boost to get up to 76MB My service goes live on 16 November so cant wait to take advantage of the...

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HG633

Hello i need some help please, i have a hg633 router and ive tried everything possible to get into the admin login page, even reset the router and still no joy.... it doesnt matter what password i put...

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