Hi,
I have an openreach modem connected to a HG533 router,
suddenly the internet LEDs are always red. Logging into the router always shows it trying to connect to internet.
I've tried resetting both the modem and router did not solve the issue.
I've checked all the cables are securely plugged in.
I tried connecting directly to the open reach modem with a static IP address, but I get a timeout when I do a ping.
Can someone check if this is an authentication issue ?
Please help!