Hi
Could one of the talktalk team please investigate my problem? My fast fibre went live today this morning, my minimum speed was a guarenteed minimum was 49mbps and after many hours of testing the maximum speed is 39mbps a full 10mbps below the guarenteed speed. I have etsted the line all the ways asked with a pc, wired to the router etc, even switching the router of for half an hour but with no increase. Could anyone in the team please advise?