Okafter phone call n+1 I was promised a call back from the engineering team today to solve this "common" scenario
Guess what no call back
Each call results in the call being "escalated" - absolutley farcicle
I ring on a daily basis to find out what is happening and each time i go through the same cycle of questions
What an absolute joke of a company - countless hours wasted, £200 down, and no broadband