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Fibre connection drops

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Hi, we've recently been sent an HG633 to replace our HG635 as there was an issue with the old modem. At first all seemd to work well but now we've noticed the internet connection drops out and resets either when the phone rings or when we answer the phone. It doesn't happen all the time but quite often. There is also the occasional disconnect without the phone ringing. Any suggestions?

 

 


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