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DDNS broken on the HG633 even on 1.20t firmware

It seems to be official that TalkTalk is misleading us regarding fixing bugs in HG633. The broken DDNS was reported more than an year ago and there were several firmware updates but none of them...

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slow fibre

Below are a sample of results from speed tests I have done. what can be done??? Date/timeDownload MbsUpload MbsPing        11 May 21:4022.001.833325. Mat 22:270.450.293630 May 15:554.281.589825 May...

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Request urgent firmware upgrade to 1.20

I have a HG633 that i would like to have the firmware upgraded. At moment it is on 1.15 and gives Billions of wifi errorsI have had to disconnect the router and drop back to my trusty Open reach modem...

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Long time for installation....?

Hi,We moved house last Monday, and had been with TT for 6 months before that with their Fibre package. Before we moved we spoke to TT and asked them to transfer the package to the new property. No...

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Line speed

When I signed up to Medium Fibre Broadband in Oct 2015 the estimated speed promised was between 20-40 Mbps. For a couple of months it was steady at 39Mbps. Since then the line rate has steadily dropped...

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Router constantly restarting

I have had problems with my router constantly restarting for a couple of weeks making the internet unusable when it is doing this. I had tried restarting and resetting it but it does not make a...

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HG633 - Firmware v1.20t

Hi Can my HG633 router be upgraded to the new firmware v.120t as it keeps on restarting and I'm also having wifi disconnections? Thanks  

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HG633 - update firmware to v1.20t

As per OCE_Debbie's post, I would like the firmware of my HG633 updated to v1.20t please.

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TALKTALK FIBER IS DOWN RIGHT NOW 1AM FRIDAY 16TH SEP 2016

My medium fibre broadband has went down completely this very early morning of friday 16th Sep 2016 ,roundabout 12.30am or 1am-ish, its hard to say when exactly it went off as I was doing other things...

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Fibre slowing.

Hi, I’m a member of the “SamKnows Broadband Performance Measurement Study” and have therefore been monitoring my fibre connection via them.On the 5th September I noticed that my latency has over...

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Why do my Sky boost channels interrupt every 15 minutes, showing IP6023 message

When watching Sky Sports or Cinema, every 15 minutes the programme stops with a warning that my Internet connection is about to be interrupted.  A message advises that I need to check everything, turn...

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(OCE Required) Going live and fibre availability

Hi, Pleased to say I am finally coming back to TalkTalk after a year of absolute HELL from Sky! Thanks to their mess ups though, I now have a silver address key on the Openreach database, and my order...

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Every 15 minutes, disconnected for 4 seconds

Since around the beginning of August I have been experiencing very brief disconnects every 15 minutes almost exactly. While hardly noticeable during browsing, while doing anything that requires a...

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Total Loss of Service of Fibre Broadband causing Severe Distress to Autistic Son

I upgraded to fibre in August. Though I have never noticed any increased speed at least the service worked. On Tuesday the red light of death came on the so called super router. After ringing technical...

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Fibre keeps dropping since moved into property

Upgraded to fibre as was moving & ever since day one the signal keeps dropping . Even when no other person is using the internet . So frustrating . They have done 2 line tests found no fault . I...

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download speed reduced. After cancelling TV package?

Hello. I did have Phone, Fibre, and TV package. I cancelled the TV package a few months ago, and have noticed a reduction in connection speeds of around 10-15 Mbps on speed tests and around 1MB...

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Connection drops on fibre

Over the last month or so, i have been experiencing occasional drop-outs in my fibre connection. The 'internet' light on my router goes red for about 3-5 seconds, but that is enough to kick me off of...

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Request IP PROFILE RESET!!

Slow speeds from the previous fiber medium , only 0.74Mbps from the original 1.9Mbps - fiber large activated on 15/09/2016. What details do you need for a ip profile reset, if required to increase...

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Hg633 firmware update

Hi Please could my router firmware be updated to v1.20 as I am having problems, connecting via Cisco vpn on wifi Thanks dave

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Cannot consistently connect to Microsoft Exchange

Hi there,I saw another post on this topic, but it never got resolved.I use Outlook for connecting to work email, via MS Exchange. Often, Outlook freezes, will not receive nor send emails, unless I...

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