76Mb fibre only has downstream under 50k
Hi I've used to have 38Mb fibre and could get speeds of 36-37Mb. I've now upgraded 76Mb fibre but now I'm only getting a speed test result of 46Mb on the PC and I expected it to be higher. The...
View ArticleWhy my router HG633 is with firmware ver 1.15T?
Hi there, I'm reading a lot of your posts and some of you have firmware versions much newer than mine. Why is this? I have the remote management on. Where are the changelogs of the firmwares? Are...
View ArticleRouter Password
Hi have tried to get on my routers site but I can't remember the password I changed to from the admin setup is there any way to recover this.Dezzer
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Fibre Large no speed increase
Good morning I have recently (2 days ago- bear with me) upgraded from Fibre medium to fibre large and have seen no attempt at a speed increase whatsoever, I am wondering if there is something wrong...
View ArticleHG633 ERROR_NO_CARRIER intermittent dop-outs
I got fibre a few months ago and had no problems until a few weeks ago.I use Ethernet connection mostly + PC and internet 16hrs a day. Speed is 30+2mb/s.In last few weeks, I get drop-out for a few...
View ArticleHow to find what my guaranteed minimum broadband speed is?
How can i find out what my guaranteed minimum broadband speed is?
View ArticleRed light on internet HG633 router for 10 days!
I have had a red light(internet) on my HG633 router for 10 days now with no internet conection at all, I phoned TalkTalk on 10th October but still the issue has not been resolved Any help would be...
View Articlev1.21t queries
Hello community / OCE's! I'm curious about v1.21t:Is it still in trial phase?Will there be a full official rollout?Does it cure the 15 minute disconnects? I've got remote management off due to past...
View ArticleBoosted Fibre still slow
After adding boost to my fibre it still seems to be capped to 37-ish Mb downstream. I've done many speedtests wired (Gigabit) and wireless (600Mbit). While upstream went up to nearly maximum that the...
View ArticleFibre Broadband Speed
Yesterday I had a long and frustrating conversation with a customer service agent who was trying to convince me that having paid for a super fibre boost to 76 mps, the speed I am getting of around 19...
View ArticleSlow upgraded 76mb speeds need help please
Yesterday i checked my router for maximums speeds i could get and it showed max 72269 down and 17589 upso i decided to upgrade my 38meg bb to 76meg bb.now this morning i have checked to see if this is...
View ArticleNo internet - red light of doom
Hi,I have lost internet access - the HG633 router is reporting that it is up, but it is not being given a wan IP address.The log gives the following message: 'DSL connection is inactive'. Any help...
View Articlehg633 v1.20t disconnecting every half hour
hi my internet keeps dropping with v1.20t, can you update my firmware too v.1.21, too see if this resolves the problem, had this problem for a month now and needs fixing.
View ArticleFibre 76 meg broadband
Im only getting 23 meg broadband can someone look into this for me thanks
View ArticleTalktalk Super router alternative.,
Hi guys i've changed my router because of issues and iv'e changed it to linksys x6200. We currently have the "super router" provided by talktalk .. we are on fibre.. i have set this up and it all works...
View ArticleTalktalk Super router alternative.,
Hi guys i've changed my router because of issues and iv'e changed it to linksys x6200. We currently have the "super router" provided by talktalk .. we are on fibre.. i have set this up and it all works...
View ArticleDisconnected since upgrade
Hi, i got got an email fromTT asking if I wanted to upgrade to a faster FTTC service. I said yes. I have had FTTC for a while now at 35 but thought removing the cap to go faster would be good. Ever...
View ArticleFibre speed disappointing
Hi, I upgraded to fibre yesterday. The router (HG635) shows a Downstream line rate=39998 kbit/s but any speedtests I do (no WiFi involved, using ethernet connection to router) consistently show around...
View ArticleNo dial tone since fibre went live
Hi All Our fibre went live yesterday, and since then no dial tone, have tried unplugging everything and just plugging phone into mastersocket, live chat tech person said there was no problem on the...
View ArticleNo fibre since Monday
I have had no fibre conection since Monday.Line is OK for telephone calls.I have followed instructions provided by router (turn off/on again, remove all connected equipment etc)) but still no...
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