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View ArticleSpeed problem
download speed 27.5 mbps sync speed 39999 mbps why.Why do i not get almost the full sync speed.I am on fibre to cabinet.I am losing around 11mbps.Rebooted router.Reset router.Plugged into test socket...
View ArticleFirmware request
Hi TalkTalk, Can you please upgrade my HG633 to the latest 1.21 firmware. I want to test the increased wifi performance. Many thanks Steve
View Articletp link archer vr400
hello, just bought TP Link VR400 as Talktalk failed to send me the router in time when I moved to Fibre... On the box, says compatible with talktalk fiber. I have selected talktalk_vpn option but...
View ArticleRouter keeps disconnecting and rebooting when watching sky go app on PS4
Hi, wondered if anyone can advise or help me, I have a Talk talk Huawei HG633 router (Hardware version:H.1.01Software version:v1.21t) and every time i connect to watch tv through sky go on my PS4 it...
View ArticleFibre Speed Boost
Hi I am considering switching over to the new fixed price contract and was wondering if I were to add the fibre speed boost to my package, is this a simple process or would I incur another connection...
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Loss of speed / sync Speed
In the past two days I have noticed my Connection slowing down. Looking at the data from my SamKnows box I can see that this is the case with download/ upload / packet loss/ latency and browsing all...
View ArticlePLEASE HELP!!
So i am a loyal customer to talktalk even though their internet, tv & cusomer service is 4/10. Despite my best judgement i signed up for talktalk fiber. I have now not had internet for 24 days....
View ArticleNewbie to talktalk
Hi, i ordered talktalk on line 7 days ago the package I asked for was : fast fibre, phone and TV to include the entertainment package total price £33 per month. But on the order that came through on...
View ArticleBattle.net (World of Warcraft, Overwatch) frequent disconnects
Hi All This issue should now be resolved. Please let us know if you are still experiencing any further issues. Thanks Debbie
View ArticleNo fibre router yet
Hi, I am upgrading to Fibre and the proposed live date is Monday 21st November. The problem is that I haven't received my new fibre router yet. If I look at my account it doesn't tell me anything (says...
View ArticleNew router not working
Hi there, i recieved the new hg633 router as there was believed to be a fault on my old one, I followed the instructions in the box, removed my existing setup and installed the new router however when...
View ArticleHG633 Firmware Upgrade to latest version
Hi, I too am experiencing wifi disconnects & slow fibre speeds. I would be grateful if you could update my firmware as above at your earliest convenience. Regards,Mark
View ArticlePS4 - NOWTV APP - Crashing Internet
When I run the NOWTV app on my PS4 is crashes the router (red light on router). Please can you update firmware. Router is: HUAWEI HG633
View ArticleSlow speeds on fibre large
My broadband at the moment has been shocking i have Fibre large and was getting around 38+meg,now it im getting 14 meg if lucky and my ping is up and down,i have been talking to the talktalk people on...
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slow fibre / slow streaming paying for faster fibre
I am paying for the FASTER FIBRE and getting speeds of 3.46mbs, at the lowest I should be getting is 25mbs, it should really be connecting at 45mbs + (which I got when I first had broadband with TT,...
View ArticleCan someone at TalkTalk tell me what my IP address is?
HiI am currently away at the moment and trying to connect back to a Heatmiser unit at home without success. The connection relies on a dynamic ip service being updated with the current ip address when...
View ArticleFibre Broadband Upgraded
HiI've just upgraded to fibre and was lived yesterday. Up until now the downlad speed ranging between 9 to 11 Mbps, is it normal or will be improve later? Another question is I want to know is my...
View ArticleInternet disconnects when phone rings
Exchange: ESDURDo you have an NTE5 master socket? yesHow many extension sockets do you have? noneHave you tried the test socket? yes, problem still occurs when test socket is being usedDo you have an...
View ArticleConstant Router Reboot
Please could one of the admin team take a look at my line/router settings. I'm having to daily reboot my router as it keeps dropping the signal to my various wireless devices. As you can imagine...
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