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Manual IP configuration (WiFi hub)

Hi.WiFi hub arrived today, and I am trying to manually assign static IP address to some of the devices on my network. I have been on the phone to customer services, and they have updated my firmware to...

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Constant slow blinking orange amber light???

Ok, so I recently signed up to Talk talk and my go live date was 11 October. When I ordered I wanted Gfast but was told it was only available to existing customers at present so if I bought fibre...

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Firmware update please

Hi please can I have a firmware update? ThanksTom

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Random Disconnections.

  For the last few weeks my internet has been absolutely diabolical ,multiple disconnects on a hourly basis ,with me not being able to use Netflix/Sky etc due to the very poor connection stability.Come...

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Slow sync speed Superfast boost

My sync speed is at 40mbps I should be getting 76mbps I have spoken to customer support they couldn’t seem to figure out why it’s not syncing at 76 so recommended an engineer visit but I don’t want a...

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Low speeds or no connection

Hello, Some of the time the speed is very low (1mb to 2mb). Some time unable to connect. Internet ConnectionDSL synchronization status:UpConnection status:ShowtimeWAN IP Address: Primary DNS Server:...

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Unable to load web pages when uploading data (YouTube or Dropbox etc)

Hi, as per the post linked below I am also having problems with my TalkTalk HG633 router.  When uploading data to YouTube or Dropbox, no device on the home network, wired or wireless, can load any web...

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Faster fibre 150 sync speed

Hi ! I had faster fibre 150 (gfast) installed on my line a few weeks back, everything seems fine just wondering if you could tell me my current sync speeds and max sync rate as well as how stable my...

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Router not received.

Hi,   I ordered broadband about 3 weeks ago, my go live date was the 22nd October, in which my old provider cancelled my internet, Ive now been left with no internet and support have not helped in...

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Wifi Channel problem

Hi, I had a new HUB router delivered last week as the old one was faulty.Now I find that if I set a WIFI channel, it changes itself to something else after a short while to a channel that is conjested....

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Facebook Instagram Snapchat not working

Hi there, we got talk talk broadband installed a few weeks ago but aren’t able to load apps like snapchat Facebook or Instagram. All are working fine out of the house.Please helpPaula 

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Router not working - intermittent power

Hi, not sure if it's the adaptor or the unit but power keeps going from my HG633. Can anyone assist?

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Does webmail still work?

This post has been moved.

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Strange offer to upgrade to what I already have

If I log into my account I am invited to upgrade to faster fibre for the same price that I am already paying. I already have faster fibre though. If I attempt to accept this offer it says that as I am...

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Fibre Connection Decreasing...

My internet has been fine for months. But I am starting to see problems again. Up until a week or two ago, the download line rate was a steady 67k plus, and the upstream was around 19k plus. How it...

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faster fibre,OR IS IT?

Have been with talk talk for about 12 years on a standard broadband deal in December 2018 was having problems with speed so planned to jump ship to virgin but was persuaded to stay with talk talk by...

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Slow Broadband

My package includes Faster Fibre, however, over the last week or so my connection has slowed right down and occasionally drops out.I carried out a Service Check that stated “We have detected some...

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Slow broadband speed

Hi I was wondering if I have the latest router firmware - I have a Wifi Hub and installed firmware is SG4K10002600t. I know that 2800t was being tested a few months back, and was wondering if it had...

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Fibre is dropping out

I have about a year old Sagemcom Fast 5364, recently it has been dropping out, I have been onto live chat and they where as much help as a chocolate teacup, they did line tests and it brought up drop...

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High latency Wifi and Ethernet

Hi, I recently joined TalkTalk transfered from a previous ISP in the same home. I'm experimenting unusual high latency while playing games online.Via Wifi 5ghz my average ms is between 35-60ms.Via...

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