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Internet disconnects

Hi there, I’m having problem with internet connection. It disconnects every 15 minutes everyday at anytime. It’s been a month now that is going on like this. I tried to reach the customer service via...

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Starting to get really fed up, can i have some help please regarding fibre...

Hi there im hoping to speak with a direct talk talk rep We have had fibre now for maybe a little over a month at first the speeds were ok about 37 down and 7 up  with my grandson wanting to stream his...

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£50 Amazon Gift Card when signing up to Faster Fibre Speed Boost Offer

Hello, I signed up to TalkTalk faster fibre in June, and followed a Gift Cloud link through cable.co.uk that included an Amazon £50.00 gift card providing I subscribed to TalkTalk before 13/06/2019. I...

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Broadband Speed

When I first got my Fast Fibre I was getting 65-70Mb/s. Progressively this has fallen to 45Mb/s, over Christmas 40Mb/s. 5th chat in a year with tech support, lasting over 2 hours. Outcome reboot router...

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Low broadband speed HG633 version H1.01

Have low broadband speeds (down and upload). Tried testing via Talktalk's and continually says they have issues with a server and cannot do it. Tried online support to Nosipho. Who could not help other...

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Low speed and is there is apps not working or websites help pls

Hi, i have my net since 26 of November,  and since i turn it on.. doesn't  work,  there websites i can see, there pages doesn't  open.. there is androids there does connect  with the wifi because is to...

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Renewed fibre contract with ‘fibre speed boost’

Hi all,I recently renewed my faster fibre contract with added ‘fibre speed boost‘ (9/1/20). New router (Sagemcom) installed & up & running but the upload/download speeds are identical to...

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Faster Fibre Router not arrived - Go live 13/01 ??

Hi Everyone, Can anybody possibly help? My upgrade from Normal broadband to Faster Fibre is due to go live tomorrow (13/01) and I am still yet to receive my new Router for this? Under track my order...

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talk talk speed test

Has not been working all day.  It says "cannot connect to server"

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Faster Fibre Speed drop?

Trying to find out why my fibre speed has dropped to 43mbps since November, I have spoken to Live chat on three occasions (each time a different bod) gone through all the checks, had a new router...

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Broadband stops every Sunday 12pm till 1

As the the title broadband stops each Sunday at 12 till 1. seeing as the connection test state everything is fine, I’m going to assume it’s a dns error on talk talks side. And looking at the 100s of...

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Active super fast please please please !!!!!!

Hi I have waited the three month period and still can’t get super fast activated our connection speed it synced at 40mbs at router should be 67 ??? Thanks mah not this again lol 

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Fibre Speed after Power Cuts

HiI recently received a new WI-Fi Hub and after setting it up the connection speed was lower that with my previous router. The DLM didn't improve the speed even though it was connected for quite a...

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Can not connect to internet via Ethernet cable

Have recently switched to fast fibre and had new router. but it now intermittently does not connect via Ethernet, but works fine via WIFI. have cctv and tv via Ethernet and neither work. so there can...

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Flashing orange light Sagem router

Hiwondering if anyone can assist me  my internet stopped working at 01:00hrs this morning. I left if and thought it would be working this morning but no. The light flashes orange and although I can...

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Going live

I’ve moved home and it says my go live date is 13/01/2020.. today ..  I’ve waited up as I need to use the internet.. why is it not working yettttt 😫

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broadback connection drops when phone rings

My router keeps disconnecting from the internet when the phone rings.  I've tried multiple microfilters and it's connected to the master socket. The line test tool shows there is a problem. What are...

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Help!! Need a new router!

Hi! Please help my router has gone down and ive had the same one for as long as i can remember! Iv been with you lovely people since 6+ Years and desperately need a new router sent out nothing but...

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Download and Upload Speed dropped to almost nothing-Faster Fibre package...

Hi, Over the last few weeks my download speed has been dropping.  My download speed with the Speed Boost should be between 60-80mbps and upload speed should be 20mbps.The attached screengrabs show my...

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Internet disconnecting

Hi there,there have been quite a lot of disconnects from the internet today so I thought I’d check the service status. This has shown up in the stability check. Any ideas?

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