Hi,
I have been trying to change my wireless channel but when I go to http://192.168.1.1
it says to log in with the default password and user name which is admin but when I try it says that it is incorrect. I've tried putting in the router name and password that is on the back of the router as well but with no luck.
any help would be great.
Thanks
Hi Debbie
Thanks for your help last week, the engineer arrived he did need to enter my house
did all he could with the connections, did a test before he left all ok internally and said if you still have probs, the fault we now be outside on the line and will need the men who work on the poles to check a your line connections there
I'm still getting the drop outs when working on line my average speed 16.93 m
Update just tried another speed test time 11.35 0nly 9.83 m switch router off and on , only 16 .82 so still have aproblem
only talktalk staff reply
Every now and again i lose the 5Ghz connection, and only have the basic 2.4 Ghz connection as an option, and this option clashes with other wave lengths in my area (no matter what connection number i chose)
I am currently using the Netgear USB Wireless Adaptor to enable the 5Ghz connection as my laptop cannot use it without it.
I have to reset the router to enable my laptop to see the 5Ghz connection again. I also notice that a few times a day i get a red light on the router on the 'internet' light for a few seconds ... is this connected to my issue?
please can you check the line for me?
Hi folks,
I recently bought a secondhand HG635 router on eBay (having heard horror stories about the HG633 I am currently struggling with). However when I type 192.168.1.1 I land on a Businesss Acount dashboard, not the expected Home Account dashboard:
1) Is this a firmware or hardware issue?
2) Is it possible to adapt my HG635 in some way so that throws up the Home Account dashboard, and works with my Fibre Large account?
I tried an online chat to a TalkTalk agent but didn't really get an authoritative answer....
Thanks for any pointers to a solution.
3 calls to talk talk customer service and basicly been told nothing they can do and to wait for new firmware update but no ETA . not happy
ever since hg633 v1.20t i am getting 2 second disconnects every 15 minutes and cannot play online as constantly kicked from games
is there a way i could get firmware v1.15v as had no issues at all
hope someone can help as this is very frustrating for the for over a week now and talk talk c/s cant do anything about it
Area power outage on 5th October. After power restored line parameters improved and sync speed is 20Mbs, throughput 18Mbs (up from 12Mbs in June).
Thru' June to October various modems and 30 minute power cycles applied to no avail.
If any speed issues occur in the future will TT be able to request a line retrain or be met with BTOR's "....within spec" response" ?
Hi
My fibre speed has dropped 14Mb in the past two weeks from 38Mb to 24Mb
I have powered off the router for a full day & it is the same result in speed.
Please can i get my speed back to normal please?
Just some pre-emptive questions: -
I've decided to join the dark side - namely upgrade to fibre (it's actually cheaper overall that what I'm on now!) I haven't (at the time of writing) received the new router, and have been given a go-live date of 1 November - 2 weeks today.
I'm assuming I'll be receiving a HG633 as the new router - from reading various posts here, there are currently some customers (fibre and those on ADSL1) with HG633 experiencing a connection drop every 15 minutes.
1) Am I right in thinking that the drop-out every 15 minutes doesn't (seem to) affect everyone with a HG633?
2) Assuming I'm right with 1) above, has it been determined why some are affected and others not?
Hi,
I have been having a lot of trouble with my TalkTalk router over the past few months. The WiFi constantly grinds to a hault and devices seem to have trouble obtaining an IP address. Switching it off and on again tends to do the trick temporarily, but the issue always returns. I have also tried resetting to factory settings and that hasn't helped either.
is anyone having strange routing issues? using my talktalk line i cant connect to www.paycare.org
using alternate connections and VPN over the talk talk line it works fine.....
Hi
I am currently having issues opening certain websites eg talktalk myaccount website. The issue started happening from around 9am this morning. I rang the customer service no twice and was told by the second caller that talktalk are aware of this issue and have opened up an incident ticket for this. I can see on the community forum other users are having the same issue. I need my internet connection working as i work from home so this is very frustrating. Can anyone provide me with more info what the issue is and how long it will take to get it resolved.
Hi guys
certain websites have been inaccesible this morning .... also ssl security issues so many sites which can be reached have messages " your connection to this site is not private" ,,,,, google,youtube and amazon seem unaffected
whats going on .... also downdetector ( http://downdetector.co.uk/problems/talktalk ) shows many others with the same problem
any updates on this
WHAT THE HELL IS GOING ON TALK TALK?? No access to certain websites, including your own www.talktalk.co.uk.
It has been out all morning, and this is very frustrating for many...
My 76Mb fibre went live last week and I took the plunge and upgraded to a 3rd party wireless modem/router yesterday (ASUS DSL- AC68U) . It synced immediately and reported I was on FASTPATH connection. In www.speedtest.net I got over 70Mb/s and 22ms latency. I then proceeded to upgrade the firmware and the router was rebooted a couple of times.
Sadly this morning I find my line has switched to interleaved, with the only interruption to the DSL occurring at 06:45 from the time it was connected last night.
Oct 18 06:44:35 WAN Connection: Ethernet link down.
Oct 18 06:44:35 stop_nat_rules: apply the redirect_rules!
Oct 18 06:45:06 WAN Connection: Ethernet link up.
Oct 18 06:45:06 rc_service: wanduck 422:notify_rc restart_wan_if 0
Oct 18 06:45:11 WAN Connection: ISP's DHCP did not function properly.
Path Mode Interleave Depth
Interleaved | Interleaved |
1049 | 505 |
Now my latency is 43ms in speedtest 
I would rather that I configure my line for less bandwidth and lower latency.
Can FASTPATH be forced on in a fibre profile and if not will it come back if the line is stable for a period? What is the time period DLM is working on for making changes?
upgrade from Simply Broadband to medium fiber
i am very close to the exchange and was always getting 17mbs downloads speed on Simply Broadband
however upgraded to medium fiber with go live date 17/10/2016 using the new supplied super router with a promised min of 24mbs download
done some speed tests and still at 17mbs
on accessing the new router of which i have the logs it shows that i am still connected to asdl
i can post the logs her if required
it appears that i have not been switched to medium fiber
i switched off the router for 3 hours but no result
is it possible that a kind OC can check this out
kindest regards
I'm considering changing over to fiber but would like to retain my existing wired setup, would it be possible to use my existing linksys router and connect a vdsl modem which would act as a bridge to this through one of the 4 RJ45 ports..(according to the specs of this router it's compliant to adsl2+2 ) and capable of 25Mbs...connection ports 4@ (RJ45) max 100mbs.
A positive confimation would be appreciated,
lightfoot