Hi all!
I've just had an online chat with TalkTalk regarding updating the firmware on my HG365 Super Router from V.1.06t, and was told that is the latest firmware?
Upon reading through some posts here, I'm under the impression that the latest firmware is V1.10t?
Very confused.
Lewis.
HG635 Firmware Update From v1.06t to v1.10t
i would like my firmware to be updated to v1.10t, my internet speed is too slow, there was a time i used to get 74mb, now i get 0.3mb im on this fibre large for years now, this isnt good at all,
someone help please
HG635 Firmware Update v1.06t to v1.10t
i would like my firmware to be updated to v1.10t, because my internet speed is too slow, there was a time i used to get 74mb, now i get 0.3mb im on this fibre large for years now, this isnt good at all,
someone help please
My internet has been dropping out completely over the last week for no reason. I am having to reboot my router each time. Can you carty out a line test please and also if you know of any other issues in my area? obscured for customer security
Thanks Jeff
I've just upgraded to fibre.
A cable speed test gives a download of 35Mbs or more, which I'm very happy with. However, any wifi device seems to max out at 15-19Mbs.
Having searched first there does seem to be an issue with the HG633 router ... is there anything that can be done?
I am looking at buying the above modem, will it work with this network and how do I find the network user name and password for the setup?
Thanks
Had fibre for sole purpose of online gaming and streaming, and as of late seem to get a lot of lag and delay and is making gaming/streaming sometimes impossible to do for no apparent reason.
Checked router and found these statistics.....
I upgraded to Faster Fibre more than a year ago, the download speed increased to 76 mbps as promised, the upload speed is still capped at 2 mbps, despite being promised a minimum guaranteed upload of 10 mbps (up to 20 mbps).
Having gone through all of the troubleshooting steps last year with endless phonecalls, a visit from an engineer, a new router and various tests, the upload speed is still 2 mbps.
I would be hugely grateful for some help as I lost track of the calls, the case ended up being closed and I haven't had time to go through it all again. I upload a lot of photo's and videos so this is a big problem for me.
Regrettably I left Plusnet and joined Talk Talk on 15th of March and have had nothing but useless, lying offshore agents dealing with issues – my line was activated and the router was never sent hence without internet for 2 days -- I work from home and was unable to attend video calls, sent emails to clients and complete any work!
We had a death in the family and although I noticed slow internet speed and losing connection intermittently, I could not report it immediately. When I did report it, time upon time 40-50 mins are wasted, useless Indian technical team who tell me they need to disconnect the talk to perform checks and that someone will call back, Yet nobody calls back. When I complained they said someone would in 5 days …. 5 days unacceptable.
I am paying for fibre yet getting Download speed of 14.35Mb, 0.97Mb upload,
193 ms ping time.
I feel like I’m going to have a nervous breakdown if I have to deal within another offshore agent. If I had known Talk Talk are all offshore I would NEVER taken a contract. Stuck for 18 month with appalling speed, rubbish useless customer service. Talk Talk should be banned from operating such appalling service!
CAn someone please provide a useful UK contact number so I can get proper help? I should not be charged fibre rates for appaling speed
Service is now stable but very slow, max at start 9/19 but dropping out every 10 minuets, plugged into the master socket nothing else plugged in, signed upgrade for 10 upload /40 download fibre been running two weeks now, before that had ADSL and only getting 1/8, cabinet is less than 50 meters away, have sent several approved line speed tests which include phone number, was told Fibre would cure problem?
So i bought a wifi reapeter from ebay but i think I configured it wrong because the download and uploads speeds are too low.
The intructions were simple login to repeater web page select talktalk ssid then add password and apply.
Any idea why im getting those speeds from the repeater?
Hi
Can anyone advise what VDSL chip the TalkTalk HG633 and DSL-3782 routers use?
Looking to continue using my BT Smart Hub as has great wireless performance however to do so, it would have to be fed off by either TalkTalk router or invest in a modem.
Been looking at Netgear DM200-100 which is £35 thereabouts but uses a Lantiq chip, not sure if any better than Broadcom chips. I am on an Huawei cabinet.
Is there a way to either hack the BTSH 6 to allow for TalkTalk logins? Or a way to put TT router in modem only mode and allow BT SH to deal with routing side of things.
Many thanks
Hi
I have used VPN for yonks at home. Monday evening worked fine.
Since Tuesday I have got this message. My laptop works perfectly at work on the corporate network. Multiple laptops tried at home but same message.
Called TALKTALK help, told me there was nothing they could do!
Any advice to sort the problem would be very much appreciated.
Thank you!
Hi,
My post "TP Link Archer VR2800 Dropping out all the time" has been moved into SPAM please advise??
Hi,
I am hoping someone can help. I have Fibre BB Large.
Last week the green internet and green broadband lights went out on my Huewai HG633 modem. I have obviously had no service since. (Third time this has happened in a year)
I was promised an engineer yesterday. He failed to show. (Despite this date being confirmed within the live online chat transcribe.) Spent half of yesterday afternoon arguing the toss.
Anyway cutting a long story short the bright Sparks engineer is rebooked for Wednesday.
As this is the third time in a year I have suffered the same outage it concerns me they are sending Bright Sparks guy rather than the BT Openreach Engineer.
On the other occasions I had loss of service the bright Sparks guy came out and confirmed the obvious (line fault) and was unable to fix it on the day.
About a week later the Openreach guy appears and fixes it in minutes.
My situation is complicated as I have had my voice box removed due to cancer. This means I cannot talk on the phone so must endure going through the live chat service.
The operators on there seem to have no criteria to understand what should be deemed a medical priority. In fact I have it in writing in chat history from the complaints guy (Marc Antony) that they cannot prioritise a medical case. When I challenged this he refused point blank to pass me on to a manger. Best I was offered was a manager would call me within five days despite telling Mr. Antony I had no voice box and thus cannot talk on the phone.
My points are should anyone in a vulnerable situation have to endure this painstaking slow process which will likely take two weeks of going through the motions of waiting for the bright Sparks guy then the enevitable escalation to BT Openreach.
And also ref my Huewai HG633 is this even the correct modem for fibre BB (Modem was not upgraded when I swapped from regular bb to high speed fibre)
I am sorry if this all sounds moany but feeling drained and exasperated after two full afternoons typing on live chat.
Thanks anticipation.
Scott
Hi there,
I have talk talk fibe which is running 70mb down. So I'm very happy with the speed. I connect my xbox one and I have horrendous Lag!? It's unplayable it's that bad. I checked on the router itself under conected devices and the Xbox is showing but with no signal to it?
I have just moved over to Talk Talk on Friday 13th.I plugged in the new router when Sky (old provider) stopped. My Talk Talk service started working straight away, but after an hr or so it stopped. The router then stopped working altogether (no power light), the following day the power light gap returned,however no other lights have and I am receiving no Internet service. I assumed this disruption was due to the line configuring etc however I thought there still would be some service during this period.
Hi
I had my broadband installed 4 days ago by openreach and never since then have I had internet
mall the lights are green on my dl link router apart from the internet
no one in the call centre can help me but I believe I need someone to update the firmware on my router
please can you help I can't watch tv or browse anything and if I can't sort soon I will go back to sky
Hi,
Does anyone know why my Archer VR2800 keeps dropping out but the HG633 standard TalkTalk router just happily buzzes along nicely?? Had the Archer a few months but it only started doing it 2 weeks ago. This is the log error. Thanks
2018-04-14 19:45:35 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2018-04-14 19:45:38 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2018-04-14 19:45:41 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2018-04-14 19:45:46 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2018-04-14 19:45:49 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2018-04-14 19:45:52 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
2018-04-14 19:46:03 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2018-04-14 19:46:06 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2018-04-14 19:46:09 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2018-04-14 19:46:14 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2018-04-14 19:46:17 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2018-04-14 19:46:20 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
2018-04-14 19:47:01 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2018-04-14 19:47:04 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2018-04-14 19:47:07 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2018-04-14 19:47:12 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2018-04-14 19:47:15 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2018-04-14 19:47:18 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
2018-04-14 19:48:29 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2018-04-14 19:48:32 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2018-04-14 19:48:35 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2018-04-14 19:48:40 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2018-04-14 19:48:43 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2018-04-14 19:48:46 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
2018-04-14 19:50:27 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2018-04-14 19:50:30 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2018-04-14 19:50:33 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2018-04-14 19:50:38 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2018-04-14 19:50:41 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2018-04-14 19:50:44 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
2018-04-14 19:52:55 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2018-04-14 19:52:58 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2018-04-14 19:53:01 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2018-04-14 19:53:06 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2018-04-14 19:53:09 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2018-04-14 19:53:12 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
2018-04-14 19:55:53 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2018-04-14 19:55:56 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2018-04-14 19:55:59 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 0
2018-04-14 19:56:04 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2018-04-14 19:56:07 [5] DHCPC: Send DISCOVER with request ip 0.0.0.0 and unicast flag 1
2018-04-14 19:56:10 [5] DHCPC: Recv no OFFER, DHCP Service unavailable
Hello
I wonder if I can get an opinion on which is the better router - the HG633 or the D-Link 3782?
For reasons too complicated to explain, TalkTalk have sent me both, and one needs to be returned.
We are a fairly low-tech rural user, with a pathetic 4Mbs Fibre service - due to the huge length of copper wire between us and the nearest cabinet.
For this reason, we don't expect (or get), anything more than a semi-reasonable web-page load rate, and i-Player without too many buffering pauses.
Most of the house is hard wired for Cat5, but we do need respectable WiFi coverage for mobile devices and guests.
I have tested both routers and have found them very similar in most respects, although I suspect that the HG633 has marginally better WiFi perfomance at the edge of coverage.
Which one should I keep?
Many thanks for your help.
