hi i had a bt openreach engineer out last thursday, he fixed the bb fault issue. Yesterday the fault came back but this time it has knocked out the land line and the fibre broadband.
Please can you escalate this to TT and get an engieer out ASAP.
The job reference was INC000014436090
No matter when i call im on hold, which is fine, then someone answers the call and then does not speak. It happened twice, i gave it 5minutes and still no one spoke so i had to hang up. While writing this request i am still on the phone on hold.