Slow broadband speed
Have recently upgraded my account to faster fibre after speed for medium fibre was very poor. I'm still getting a download speed of no more than 15mbps. Is there any chance you could look into this....
View ArticleCisco 1841 Router - NAT/DHCP
Hi, I'm looking to bridge my super router but keep it in control of NAT and DHCP. Can you advise if this is possible? Thanks
View ArticleFibre activation date been and gone
Fibre activation was supposed to be yesterday. Received an email saying the service was active yesterday. Yet I'm still stuck on normal broadband. Phoned customer service and I keep being told they're...
View ArticleHG633 Constant WIFI drop outs
Hi There I have a HG633 this is the second one I have had as we had the first one replaced for the same issue - Really poor wifi, in terms of dropping out constantly. A factory reset fixes the issue...
View ArticleNew house has old wiring, will this be an issue?
Hi, I've just moved into an old flat. It was built in the 1970s I think (before BT rolled out their master sockets) I've had a look at the wiring and it looks pretty dated. I'm not sure how I'd even...
View ArticleDowngrading to a package with just Calls
Hello all Ive just signed up for fibre fast and its been live for a month nearly now. I would have prefered to go with Virgin as they are offering better speeds but it wasnt available on my street Just...
View ArticleHG633 Urgent Issue, Constant WIRED Disconnects, Need Help ASAP
Hey everyone! I recently started having this issue last week and I've been hoping it'll just stop happening or get fixed, unfortunately it's gotten even worse! Wired Connections:Any and ALL wired...
View Articleinternet hiccup?
ok I'm hoping someone can give me a idea on this as it's driving me nuts, about a week or so ago I was online for a hour or so and then for no apparent reason I got a ethernet not valid ip...
View ArticleGo Live date 1 week ago but still no internet connection.
Please help!We moved house last week and had our broadband installed then. Engineer spent 3 hours at our property and left without even plugging the router in to check it! We followed the...
View ArticleRouter keeps resetting
Hi i have had fibre for nearly 2 years and has been fine but over the last week my router has randomly stopped apart from the power light staying on, today it did it about 5 times in the space of 30...
View ArticleSlow Speed
Hi - We recently had a fault on our line that the Openreach guys sorted yesterday.We have the unlimited fibre service but our speeds have died.http://www.speedtest.net/my-result/5882652645Can you...
View ArticleOCE Request- update firmware. Ps4 apps crashing router
Hi, Please see see my original thread https://community.talktalk.co.uk/t5/Superpowered-Fibre-Broadband/OCE-request-updated-firmware/m-p/1973584#M121022 As of from today I am having the same problem...
View Articleerrr... Can I torrent now?
https://help2.talktalk.co.uk/file-sharing-website-restrictionsEvery site on the list is working. I think someone mucked up? xD
View ArticleRouter keeps disconnecting/ restarting
hi, for the past few weeks my router HG633 keeps disconnecting while on the ps4/PC. its getting beyond a joke.. every week when the walking dead is on NOW TV it disconnects up to 5 times!!, now we cant...
View ArticleRequire new firmware. Amazon issues
Hi Can I please get the new new firmware for my HG663? It's currently at v1.20 and my router keeps switching off when I try to use apps like Amazon. I did already make a post but that was over a week a...
View ArticleHG633 Router keeps rebooting/resetting
Hi there For the last month my router has been randomly rebooting. It's gotten worse recently we can't even watch a movie without the internet cutting off. The red light flashes and the the router...
View ArticleHG633 keeps rebooting and internet keeps dropping
Internet has dropped around 5 times in the last 2 hours.Router has rebooted 3 times in the last 20 minutes or so.Router firmware is v1.21t
View ArticleUpgraded but not faster speeds?
Hi There, I've recently upgraded contract from the 36mbps Fibre to the 72mbps Faster Fibre package. I've noticed that my upload speed has increased to the estimated speed (around 20mbps) but my actual...
View ArticleNo Land Line or Fibre Broadband both have an error, engineer required
hi i had a bt openreach engineer out last thursday, he fixed the bb fault issue. Yesterday the fault came back but this time it has knocked out the land line and the fibre broadband. Please can you...
View ArticleSky Go on PS4 crashes my Router
Hello, For the last 4 weeks the Sky Go app on my PS4 crashes the Router. This happens every 5 - 10 minutes, meaning we can not watch the Sky Go app on the PS4. It does not happen on my Ipad or Samsung...
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