Faulty Router
HiI'm a new talktalk customer and my internet went live on the 14th of December as planned with no issues.Unfortunately in the early hours on 15th December I suddenly lost connection and checked my...
View ArticleFirmware update hg633 internet connection light red and inconsistent
Hi I am having issues with my router it is dropping connection all the time. It is on 1.5 firmware can someone push the 1.21t firmware please?
View ArticleTypical Talk Talk double talk.
Hi I have been with TT for many years and the only reason I am still with them is the price.Phone and broadband have worked well but prices continue to climb.So I had a look around but nothing...
View ArticleVPN Issues
Hii have an HG633 router and cannot connect when I work st home. I do get internet but not my Novell login. I have seen that an upgrade to the firmware should work. Please can you help. Thanks
View ArticleLag while gaming with HG633
Over the last few weeks I have seen a problem whenever I try to play online games with massive lag,If I run speedtest the summary is OK but the graph shows big variations during the test ranging from...
View ArticleFaster Fibre available from BT but not TT?
We live in the country. We have a 4 - 5 Mb ADSL service from TT. According to BT our cabinet was enabled this year for FTTC but I cannot upgrade my TT service to Faster Fibre on "My Account". Why not?...
View ArticleFibre speed issues
Hi, my fibre speed is contstantly much slower than it used to be. When I 1st had fibre I was receiving a strong 34-36mb, now I only receive 12mb on average. last night it dropped right down to 1mb.I...
View ArticleBrightsparks keep cancelling
I was called today at1340 by brightsparks to let me know that the engineer due to come to my house between 1200 and 1500 could no longer make it. This was on the back of my first appointment 2 weeks...
View ArticleFibre meduim customer want Fibre Large
Hello I have been with TalkTalk since early this uear, I have meduim fibre bit want large for the 20 upload speed for streaming. Sadly the new fixed price plans came and I have no option to upgrade at...
View ArticleFibre upgrade failed
After my fibre upgrade go live on 16th December I now have no broadband at all. Neither broadband or Internet lights are lit on router. After 5 calls to TT I am told that the earliest an engineer can...
View ArticleNo internet. LS28 area
Hi, I was using the internet and the connection dropped. All lights are green on my router, the settings are fine on the router, I have an IP address but I'm getting no connection to the internet...
View ArticleNew to fibre
Well I have just switched from totally unlimited to faster fibre.The thing is it is much slower, when more than two devices are connected it's got no chance. And it keeps losing signal or...
View ArticleHG633 router resets occasionally
I have been having issues with the hg633 router. I've had three routers in total and today it reset itself at Exactly 2 p.m. and 17:05pm, it does this on a weekend, also last weekend. The connection on...
View ArticleHG635 Router
I hope someone can help me , ive just bought a brand new hg635 super router off ebay , it is described as a business broadband router , i am already on fibre large up to 76mb and it is my own house ....
View ArticleHG633 constant drop outs when using now Tv on PS4
Everytime I try to watch now tv on my PS4 the Internet will go off for a minute or so then come back on. I'm having issues with random drop outs no matter what I do anyway, but it's like every 10...
View ArticlePlease can you update my router firmware
I have a hg633 still on firmware v1.15t can you please update it to the latest. Thanks
View Articleuploading from any device at home kills my internet? not good for playing...
As soon as i take a photo on my phone, it uploads to google photos - when one of my kids scores a goal on Fifa on xbox, it uploads that goal to xbox live servers - when i upload a batch of photos up to...
View Articlefibre available - high demand - moving house - same cabinet
Hi, I plan to move house but stay on the same street. fibre is availableon the street ( i currently have it) but the sytem wont let me order it for the new house as there is high demand in the area. As...
View ArticleDay 3 since fibre upgrade to 0 mbps
Well, it's now 3 days since TT "upgraded" us to fibre and trashed our Internet connection. There's no sign of it being fixed anytime soon. It's lucky it's not Christmas and we want to Skype family or...
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