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still no broadband

I recently switched from virgin to talk talk i waited 2 weeks to get an engineer to come and install the phone line, he finished doing what he needed to do then told me theres a fault underground and...

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Taking off super fast fibre broadband bost

 How do you take off super fast fibre broadband bost with our calling up?  It would be nice if we where able to take control ourselfs. Like with other boosts. prescol

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No speed increase since Fibre was activated

Hello! I realise there won't be any OCEs available until tomorrow but perhaps one of the community can help in the meantime? My fibre connection was activated at midday on Friday and I connected the...

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HG633 Router keeps rebooting/resetting

I have the same issue as a number of other users whereby my router keeps resetting and I lose wireless and wired connections. It seems to only be when streaming but this might just be that I only...

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any oce around my fibre speed has dropped on sync to 54999 from 65000 kbs...

once agaiinh if you check my account my fobre speeds have dropped once again , I have swicthed thr outer off for 30 mins today as the service was dropping web pages , but there were no errors on my...

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No wan ip or dns in Internet connection settings on new installation

Good evening I was meant to be connected to Ultrafast Fibre Broadband on Friday but although I had the activation e-mail I have the same problem as this...

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Reserve Bandwidth for your Xbox

Can not see any answer on bandwidth control on this router. I want to be able to give my devices priority bandwidth but can see see the option on the router to limit upload speeds. Is there a way to do...

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Need a new fibre optic router

Hi apparently I need a new upgrade router of the fibre optic because currently from what I've heard is that you've upgraded firmware into the broadband that my router Huawei HG633 isn't capable to get...

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Internet crashing when using apps on ps4

Hi - my internet keeps going down every five mins when I use apps on my ps4. I note other talk talk users have the same. This is unacceptable and another case of appalling service from talk talk. Can...

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Solid red power light on new router

I've just received a new talk talk router. I've had it working all day and then around 2am (I know, insomniac alert) the power light has turned to a solid red. I've tried everything the booklet has...

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Router off for house repairs

I have to turn off the electric in my house for repairs for an hour how will this affect the speeds when the router is on again

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Speed keeps dropping

Hi,Wired connection, using master socket, HG633 router with 1.21 firmware.                             Router shows download speed of almost 40 and I am getting around 36 on the speed test.         I...

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Fibre Go Live Date Stolen By Xmas Elves?

Hello there, we upgraded our ADSL to Fibre recently, and were due to go live today, December 19th. But instead of router and a line upgrade... we have another Go Live Date. This time, January 5th,...

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DSL cable not plugged in

Hi, have seen similar posts on here, but my broadband stopped working around a week ago. It says the DSL cable is not plugged in, but it is and there are no service issues in the area. Can you send a...

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Anyway to stop YouTube lagging the wifi?(HG633)

Every time someone goes on YouTube it hogs all the wifi and lags the whole wifi to no connection anyone got any ideas on how to set it's on bandwidth or limit it please?

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New HG633 V1.15t needs updating to latest fimware

Received a new HG633 with firmware V1,15t which needs updateing to latest version, can you help? 

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High Ping

Hi i'm a new customer and have been checking performance since day one. Pimg seems to be increasing, massively. Started at 9 and has progressed to over 400. Tried a couple of resets reboots which show...

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Restricting access HG633

I've trawled the community and online and cannot find a solution. I am the administrator of the home network using talktalk. I want to restrict the time window when the internet is accessible....

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Fibre speed

I recently upgraded to fibre large package (up to 74mb) and the downstream rate was 62615. This was working perfectly with no errors as such, and it was changed to 55692 even though it was fine before....

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Hg633 router keeps losing internet

Second post still no help yet 

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