what is an emulator of hg633 and hg6356
I am being sent a new super router which I have been told is an emulator for both the HG635 AND HG633 can soome one tell me what this is. Thanks in advance
View ArticleConnection dropping out and no wireless
Over the last few weeks my broadband has been getting worse and worse. The only way I can connect is through a wired connection and it drops a few times a day. When searching for wireless networks the...
View Articlefibre went off .. now on adsl .. annoyed
Hi there 7 days ago my fibre large connection went offl .... i reported it and was sent a brightspark engineer who said there was a local fault and my connnection would be back up by 6pm...
View ArticleWhy is my Superpowered Fibre Broadband getting slower and slower?
Over the last 4 months my download speed has slowly fallen by 25%. This really isn't good enough and for a CEO Support manager to tell me "It's within spec so live with it" is really not a good move....
View ArticleUploading to Flikr Kill Downloads
Hi, Whenever I try up upload a large amount of photos to Flikr, my children immeditaly complain that the internet has gone off. If I stop the flikr uploads, then the internet sorts itself out again. I...
View ArticleNo internet connection Via router (Open reach box working fine)
Hi. I'm wondering if there is anything you could advise me with as I'm currently waiting on the call from "tech manager" as my case was fowarded and I haven't heard from them yet. So basicly since a...
View ArticleSlow fibre speeds
HiI upgraded to the fibre medium package in january and my speeds were fine for about 6 months with download speeds of around 30 mpbs, But in the last couple of months my download speeds have started...
View ArticleConstant disconnections on HG633
Like the title says, I've been getting constant disconnects on the 633, especially when gaming/straming/watching videos. My PC and phone, and my families devices are all being affected.
View ArticleInternet not working
Had intermittent Internet for the last week, very slow at times or off completely for hours at a time, having to use my mobile with wifi switched off
View ArticleInternet disconnects every 15 minutes with ERROR_USER_DISCONNECT
Hi I returned from holiday yesterday so my router (HG633 on v1.18t) has been switched off for a week but since restarting it keeps disconnecting every 15 minutes and logs the message 'WAN connection...
View ArticleFaulty Router HG532 - Replacement request
Dear supportI've been a talk talk customer for almost a decade now, of which 4 have been with the super broadband (large).The router setup sent to me originally was the BT openreach modem and Huawei...
View ArticleRouter - switch off or not?
This no doubt will be an easy question!When I was on standard broadband I left the router on unless I went on a weeks or two weeks holiday. On return it was obviously turned back on. Speed didn't seem...
View ArticleFluctuating speeds on Superfast Fibre Medium
Hi, We joined TalkTalk in the last few months but have been having issues with our fibre speeds ranging from less than 1 mbps to 37 mbps on wired and wireless connections. We have also experienced...
View Articlecontract
So.... My 18 months contract is nearly up I can then choose a provider that provides a service that actually works No more pixelated TV.... No more days without internet..... No more broken...
View Articlerouter replacement request
Ive had problems with my router for a few months now (HG635), constantly dropping connection from my laptop/iphone and TV (annoying when halfway through a film). Have tried resetting, updating firmware...
View ArticleHG633 router firmware and VPN problem
HiI have a HG633 router that is not allowing a VPN connection via OpenVPN or TunnelBear. Apparently this is a known talktalk router problem and is solved by installing of new firmware (mine is on...
View ArticleMove the router downstairs?
I was on broadband and my set up is still as it was though I'm now on fibre. I thought I could enhance speed by changing the router position.Presently the router is upstairs in my 'man-cave', is...
View ArticleInternet connection down since Friday
Hello All, anyone else had no internet connectivity since friday evening? in the south east london area,i have changed the micro filter and ADSL cable but no change, how do you request a line test?I've...
View ArticleWhy does my internet keep failing
I have had this issue now for ages, have called customer services who have asisetyd in checking line for interference and no issues, i have tried amending wiring connections to and from router as per...
View ArticleCannot connect to external network
Hi there, My mother works for a company and has a company laptop so she can work from home for various reasons, however since we installed TalkTalk she cannot access the company's network drives like...
View Article