Planned maintenance
This is probably an FAQ but despite searching I can't find the answer... Broadband was down between around 12:40am and 1:47am last night. The line was synced but no connectivity or IP address. I'm...
View ArticleWould it be worth me upgrading to 76mb Super Fibre package?
I don't understand if I can get this or not? Thanks.
View ArticleFibre speeds have dropped
Good afternoon! Over the last few weeks/months, I've seen a steady decline in my Fibre speeds. I used to get 36 down and 2 up and at the moment I get around 21 down and 1.5 up. Last time this happened,...
View ArticleOpenreach killed my fibre
Hi. I had my fibre connected up under a week ago.It has been going great and my sync speed only dropped frm 60 to 56 at the monent.Then today I had no Internet.The router was still synced but the...
View ArticleNew router
I brought a new router today as I broke my super router last night, I have connected the new modem router, everything works as it should but I cannot connect to the Internet on any device. Via Ethernet...
View ArticleHG633 DSL synchronisation status = initialising since 19th August, tried...
My father's service was upgraded to fibre in mid-july, and worked at about 9mbits until 19th August. It went off with the broadband light flashing at varying rates and the admin screen showing that...
View Articleneed help fitting new router
I brought a new router today as I broke my super router last night, I have connected the new modem router, everything works as it should but I cannot connect to the Internet on any device. Via Ethernet...
View ArticleUnable to connect to the Internet on my Windows XP PC through fibre broadband
I have recently upgraded to fibre broadband but now cannot connect my Windows XP PC to the Internet. Previously worked fine on a wireless basis through a Belkin Wireless G Plus Mimo USB Network adapter...
View ArticleRe: Cannot use VPN app on fibre broadband
Hello oce people. Can you sort mine out too please. Does not work wired up either. I placed a post 5 days ago, but no response yet.
View ArticleVpn problem with new fibre enabled router
Hi oce team. New user here getting to grips with protocol and how to use this community chat thing. Having read lots of other threads, I thought that's what you did, join in the conversation and flag...
View ArticleSolid red light on my router
Hi. Could someone run a check on my line as I have a solid red light on "internet" so I currently have no bb or wireless. I have the same result when swapping routers and also when turning off and...
View Articlespeed not as promised
Hi would it be possible for some one to look at my profile as im paying for anything up to 80meg and currently only get max 30 on a good day, but when im streaming it lags like a *@#][!![]'#[@#]!*.
View ArticleNo engineer visit for Fibre installation.
Hi there I recently signed up to Fibre Medium which I had no problems setting up myself all okay. I got the maximum download and upload speed within this profile. I understand that if you are on the...
View ArticleNew fibre surprisingly low speed
Up to 31/08/16 I had standard broadband, no problems at all and a speed of 14.5/14.75 mbps. My go date for fibre (up to 38mbps) is 01/09/16. The connection changed over this morning, I received an...
View ArticleVery poor speed on Fibre Large
Hoping someone from OCE can help find out an answer to this. The last few days our fibre large has dropped speed massively. It's not exactly a reliable service to begine with. After constant...
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Poor speeds on fiber Large Package
I had an issue with my Fibre broadband where it would lose connection. When I had connection it would be slow. The engineer solved the loss in connection and now it is stable. He also told me that he...
View ArticleExtra Slow Fibre
Saturday last Dear TalkTalk. Would you mind taking a look at our Fibre Broadband. Its slowing again. we have lost about 10% down and up. Our figures at the Modem were:-24/08/2016 Down 7.896mbs...
View ArticleBroadband speed
I've recently bought a new laptop - I don't know if that is relevant or not, but I'm paying for, and used to get 30+ speed on my broadband, but am currently down to 12 - not happy. Any suggestions?
View Articlehi there i wish to connect to talktalk residential
i wish to connect residential fibre to cisco 887 vdsl .My router trains up ok and at correct speed and obtains ip correctly via dhcp however when writing config the no fair-queue statement fails with...
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Fibre Large Capped at Fibre Medium Rates
Hi, We have had a line outage for a week, mainly affecting voice (no dial tone), however there have also been a few ups and downs with our fibre large too. The main line problem was fixed today,...
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