How do I track a fault with talk talk / openreach
Reported a fault with fibre broadband 27/12 and had to wait until 9/1 for bright spark engineer visit , he confirmed fault is external open reach fault. Had a text with ref number and engineer said we...
View ArticleHG633 new router not working
Recently been sent a new router to replace my DSL 3780 router, but only thing that happens is the power light goes from green to red intermittently. Tried the reset button . Help please
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Intermittent connection
Evening. For a few weeks every now and again my connection seems to be dropping. The "Internet" light on the router seems to go off, then start flashing red. I believe this is losing sync? Have spoken...
View ArticleSpeed drop after upgrading to the fastest broadband you offer!
I upgraded my broadband to the fastest you offer as we use at least 3 wireless devices at a time and your team recommended I upgrade however since doing so my speed has dropped to around 29mb!? I am...
View Articlebroadband upgrade
hi i have today upgraded my broadband to superfast fibre, my download speed has gone from 6mgb to 23 mgb but my upload speed is only at 2 mgb why is it so low and what can i do about it, could it be a...
View ArticleYet another faster fibre boost thread
Hi a me too, sorry. Bought the boost to 76/20 a couple of days ago, waited a while. Upload 18 from 2 well done great. Download 35 or worse. Disconnected router, waited, went to sleep, reconnected...
View ArticleFibre Large speed issues
Hi, I have been a subcriber to Fibre Large for the past year. Although the download speeds I was achieving (c. 14.5 Mbps) were substantially lower than advertised/expected for the package I had no...
View ArticleRemote access to usb hard drive plugged into talktalk hg635 router
I have plugged in a hard drive into the USB port of my TalkTalk HG635 router and can access this drive on my internal LAN. Is there any way that I can access this drive remotely from the internet?
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Profile Change
Hi OCE`s Can someone let me know if my profile can be checked to see if it can be improved or changed to fastpath or if the db range tweeked. Im suffering terrible jitter and lag when playing online on...
View Articleserver problem
hi, im having a problem with getting on 888poker, when i login it says lobby not responding, i got in touch with them and they say its due to my internet connection being slow and it is a server...
View ArticleFibre keeps dropping-red light on router
Hello, Despite speed checks showing good speed the connection has been dropping almost every evening over the last week or so. Could this be looked into?
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Just posting my ADSL BB speed test before fibre upgrade
Web Link I know this is of little proof but it gives an idea of the BB I have currently..
View ArticleVery slow Internet speed
Hi there, I contacted you earlier today because my Internet speed is very slow. You were going to do a speed test and I was supposed to contact you later to know the results. Please let me know what's...
View ArticleNew D-Link Fiber talktalk router coming soon, anymore news on it yet ?
I heard for about the 20th time and again last night from tech support in India that there is defo a new D-Link Fiber talktalk router coming soon but I tried to get them to spill the beans on some...
View ArticleUsing NOW TV app on PS4 crashes my HG633 Router
I installed the NOW TV app on my PS4 on 31/12/16 and bought the film package. Every time I try to use it the film stops anywhere between 2 minutes & 15 minutes in, and my Huawei HG633 router...
View Articlerouter fault
Hi!my router is keep disconnecting on devices...also on wire...its looks like have internet but not loading pages up..every light good on the router...if i reset it work for a littlebit.sometimes have...
View ArticleHG633 OCE Firmware Update please, attempt to fix dodgy wifi
Hi All, Please can an OCE update the firwmare on my HG633 to the latest, im currently on V1.15t and getting rather frustrated with the poor wifi.With a full signal strength on either frequency the wifi...
View ArticleSlow speed
Hi unable to stream anything but the most basic today ran a speed test and getting only 0.83Mb compared to 17Mb the other day, have switched router off for 20 munites then reconnected and still only...
View ArticleWPS on HG633 router
I'm trying to set up a TP-link powerline wi-fi extender from my Huawei HG633 router. The wifi works but I can't clone the SSID and password from router to extender. The instructions tell me to press...
View ArticleWPS on HG633 router
I'm trying to set up a TP-link powerline wi-fi extender from my Huawei HG633 router. The wifi works but I can't clone the SSID and password from router to extender. The instructions tell me to press...
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