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New super router has no internet connection

hi all Received the new huwaei 633 super router today. Set all up according to the instructions. When on...broadband light flashes intermittently and the Internet light is completely off. Have reset...

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Line dropping out

Hi I've been having problems with my dsl line dropping out almost hourly for the past few months. I have called the customer service line countless times, done all their tests, I have changed my...

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PS4 NAT Type Limitations only with users on TalkTalk

For the past few months now I have been having NAT type limitations in PS4 parties. The past two weeks it has really annoyed me as I have wanted to speak to a friend and cannot. It looks like I cannot...

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Very slow fibre

Hi, My broadband has been getting slower and slower over the past weeks.My downloads peak speed used to be ~ 4MB/s and now they are ~ 800 KB /s These are the numbers the router is reporting: Upstream...

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Help - VERY SLOW SPEED ON MY ROUTER ARCHER VR900

Not happy I have been on fibre medium for a while without any issues using my router Archer VR900.  From last weekend I started having issues from about 9pm on Friday and Saturday where by download...

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TP-Link Archer D9 modem router settings for fiber

Hi All, I'm just wondering if anyone out there has managed to get a TP-Link Archer D9 setup working on talktalk fibre? I'm currently using HG633 which is running fine, but I want a gigabit network and...

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Continuing Slow Broadband and Wrongly Charged Engineer Fee

After 20 minutes of waiting to talk to a real person on the telephone I am now writing to 'you'. After agreeing to a have second visit after installation in October by an Openreach engineer to further...

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How do I check our broadband speed.

Can someone remind me how to check my broadband upload and download speed. I thought there was a link on my account but not able to find it.

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HG633 Problems - Sorted

Hi Gang,I've finally sorted out the issues with the HG633.Here's how: I threw money at the problem in an act of desperation. I bought a Netgear D6400 VDSL Router (part of their NightHawk range, I...

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Faulty HG633

I was sent an HG633 some months ago which replaced an Open Reach modem and HG533 router.  Download sppeds were typically around 15 Mbps.For the last month or so the broadband speed has been very...

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Report a fault

So, my medium fibre broadband starting dipping on and off last Monday.... thought it may be the weather and didn't worry too much... reset the router a few times just in case....It settled down for a...

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outages problem

hi is anyone else experiencing outages with their broadband/fibre. both myself and my parents are experiencing connection issues and from ive noticed many others areIm in the cheshire area (north west)

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Fibre Down and no incoming calls

Hi there, I realised 5 days ago I wasn't receiving any incoming calls on the phone. Dialling out is fine. Checked using wired phone in socket still the same. Tried 17070, my number - no crossed lines....

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Fibre speeds up and down all the time - HG633

Hello, i have a HG633 super router i got replaced by a talktalk bright spark who came to my house after the last router was doing the same thing. he plugged in the new router and was getting 35mbps...

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HG633 Cutting Out Broadband On All Devices

Since upgrading to fibre, broadband has been cutting out on all my wired and wireless devices. I have changed the filter a few times, I have changed the RJ11 cable, I have moved the router to different...

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Internet over wifi dropped from 38mbs to 27mbs

Following noise on the line for 3 days the internet over wifi dropped from 38mbs to 27mps. Is the broadband still running at 40mbs? 

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non talktalk adsl tp link modem

Hi There! I want to connect my TP-LINK Archer D2 instead of TalkTalks Huawei modem. I have Fibre Broadband.Any ideas how to set it up? Thanks!Alex

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Speed not as expected

hi i upgraded to medium fibre a while ago from "normal" broadband following upgrade work at our exchange. I was to expect 5-15Mbps but have never had anything above 3Mbps wired or wireless.  Exactly...

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Slow super router link speeds

Sorry if this is posted in the wrong place, i wasnt sure where to post.Im getting really slow wifi link speeds with super router Huawei HG633. It was slow yesterday and the day before so i changed the...

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Another network issue.

Hi managed to get properly connected (https://community.talktalk.co.uk/t5/Superpowered-Fibre-Broadband/7153-kbps-271-kbsp-this-is-a-joke/td-p/1796559#M91372) and at times i get around 35 mbps  but...

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