Slow Fibre (after 6 months of being good)
Hi, Been with TT Fibre for nearly a year. For the first 6 months or so, my broadband speeds were around 22Mb - which I was reasonably happy with. Around November, it started to get slower and slower -...
View ArticleSlow speeds, raised latency/ping, random connection drop outs.
Maybe up from a week ago our speeds have been really slow, usually they hover about 50+mb download and 16+ upload but they have been around 25 download and 5 upload max when I pay for 76/19 apparently,...
View Articlevery slow speeds
when out fiber got activated it was downloading at 29-31mps now its dropped alot to only 6mps
View ArticleSlow fibre issues
Switched over to fibre a week ago, was told my line speed would increase after a few days, no change. Was guaranteed around 35mb, downstream is stuck at 22000. Have given up trying to sort this via the...
View Article6 years of slow speeds, over 50 engineer visits, but still not fixed...
A complaint on my account has been open for months and months now. The last BT engineer who visited (I've had well over 50 visits now) said that I need a Broadband Boost engineer visit:...
View ArticleWiFi issues HG635 Super Router
Good Afternoon. I have had one of your fantastic HG635 Super Routers for a few years and it has been absolutely problem free and such a fantastic device, with stunning Wi-Fi range and speed. Recently...
View ArticleFaster fibre only running at 37mbps why?
Having just renewed my contract with Talktalk I opted for the faster fibre broadband package which I was told I would get speeds between 55- 76mbps and a minimum garanteed speed of 49mbps...well I'm...
View ArticleMy Router keeps resetting itself.
My router keeps resetting itself many times throughout the day. The power light stays on but the rest just go out and gradually come back on as if it has been reset. My router is a D-Link DSL-3782...
View ArticleRegular loss of Internet connection on Fibre Broadband
Hi, I have a Medium Fibre package which is great most of the time with 5 of us using it, however pretty much every day we suffer loss of internet on some or all devices connected. We have some...
View ArticleHG633 Firmware Update
Hi, please could you schedule a firmware update for my HG633, which is on H.1.01 v1.22t. Same symptoms as other posters regarding inability to login to the router after a period of time, despite being...
View ArticleIs my connection being throttled ???
I have been a talk talk fibre customer for just under 6 months. Speeds were great around 35mbps down and up. However around December time i started getting disconnected very regularly for up to several...
View ArticleIssue with moving home - phone number INFLIGHT status
Hi everyoneI recently moved to new address and arranged move of my Faster Fibre service there. Go live date was 29th of January but today is 5th of February and I still don't have internet connection....
View ArticleFaster Fibre up 76 Mbps speed drooped down from 71 Mbps to 53 Mbps.
Hello TalkTalk community users.I have some problem with my Faster Fibre 76 Mbps internet.When TalkTalk first connected me the service was good with a minimum guaranteed speed 68 Mbps on my contract. I...
View ArticleKindly activate our internet
we have applied on 6th january they said connection will activate on 17 january but they did not activae after that they said will activated on 24 january, 2018 they again did not activte then they...
View ArticleUpdate my Router
Hi my router HG633 is at the moment reading v1.22t is there an update please? Many thanks Theresa
View ArticlePaying for 35 getting 18 on Fibre BB, seems I am not alone.
29 December - go live expecting the guaranteed min 35 MB out of potential 40, Ooh excited.Get 15, Oh disappointed.Few calls, chat try some fixes etc, Ooh hopeful. Get 16, Oh disappointedAnother chat,...
View ArticleFibre broadband stable for along time but recently connection is extremely...
Changed over to Fibre broadband some time ago and over several months speed improved to around and a stable average of 22.5 Mbp/s. However, my broadband connection has recently become more and more...
View ArticleRed light on 'internet' Huawei router
5 or 6 times a day I have to restart the router as a red light appears below internet (although recently its been happening even without the red light) on the router. Talktalk live chat were...
View ArticleRouter stalls
i am constantly having to reboot my router as it stalls, it buffers while tryign to watch youtube. Once rebooted it seems to work for a few hours at 38mb/s but 4 hours later the speed seems to drop to...
View ArticleHG635 Wifi dropping out on 2.4ghz
Hi, I'm having problems with the 2.4ghz connection on wifi, the 5ghz is fine only 2.4ghz drops out and you have to reboot the router to regain connection, I have run the Acrylic app to show all wifi...
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