Fibre Large/boost
Looking to upgrade from fibre medium to fibre large in order to increase my upload speeds.Unable to find where to do this on the website - can someone direct me or send a link? my router stats are as...
View ArticleNew upgrade to fibre. Why no new router?
Recently upgraded to fibre after 12 months on the essentials package, which was to slow (download speeds average 1.6mb) The fibre is due to go live in a few days time. I was disappointed to discover...
View ArticleInternet keeps disconnecting from my talktalk router
Hi, For several months I have been having issues with my fibre internet disconnecting frequently most days. It can vary from a few seconds to a 10-15 minutes which causes disruption with my work. I...
View ArticleIPv6 support
Now that BT have enabled IPv6 on all their equipement when will TT come into the 21st century and enable IPv6? There is already a situation where there are site which are IPv6 only which are not...
View Articlewhere has my speed gone
please can you tell me where has my speed goneWhen i first had fibre i was getting 30mb then after 4months it dropped to 19mb-20mbI have just renewed my contract and updated my fiber to faster and paid...
View ArticleUpgrade to Fibre Broadband but no difference at all
Hi, I upgraded my broadband to fibre medium a few days ago and have not seen any increase in speed. I'm getting either wired and wireless around 10/11 mbps. So i can't see any advantage from my old...
View ArticleUpdate router firmware
Hi, i'm experiencing poor wireless speeds on my medium fibre service, (cable connection seems ok). Speedtesting on wireless gives around 20 Mb/sec compared to 35 Mb/sec on cable. I have seen where...
View ArticleUnreliable service.
A waste of time and money, my broadband drops out 15-20 times a day, I can't wait for my contract period to end and move to a good provider.When I have spoken to TT about it, all they want to do is...
View ArticleInternet speed very slow
Hi,I pay extra to get fibre broadband and I use to get a download speed of between 32-38 Mbps but over the last few days the speed has dropped dramatically to 15-20 Mbps please can you look into this...
View ArticleSync speeds halved (downstream)
Hello. I am currently having some issue with my downstream speeds. They have halved.It has been like it for quite some time. I have tried switching off the router for an hour but that has not worked....
View ArticleNew firmware has throttled my internet speeds when uploading files
Hi, I've had this exact same problem in the past, when a new firmware rolls out my bandwidth becomes completely throttled whenever I upload to the point where I can't even Google search or open a...
View ArticleUnable to check my broadband password
Can you please tell me what my broadband password is? I'm due to go live with fibre next week, using my own router, so I need my broadband password. I've tried using the Check your broadband password...
View ArticleWhat settings for fibre with OpenReach modem?
I have an awesome TP-LINK router and an OpenReach modem, and my fibre will be activated next week. TalkTalk have sent me a new router with the modem integrated, but I want to continue using my current...
View ArticleBig difference between downstream and downstream max
Im on fibre with TT and have the speed boost (38 to 76mb - mianly for the upload though). My downstream max is 64mb/s so i was expecting to see a downstream (useable) of around 60mb but its under 50mb....
View ArticleJust changed to Faster Fibre, but disappointed
Hello folks, I've just switched from the standard ADSL service to Faster Fibre (was convinced this was a good value switch by the recent marketing for the fixed price packages). I'm only a day in, but...
View ArticleNew Router HG633, slower than HG533.
Had a search through the forums and found this to be quite a common problem. I am loosing around 5 - 6 meg download using the new HG633 compared to my older HG533 and BT openreach fibre box. Also ping...
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Latest firmware required please.
Good morning, Im using the Huawei HG633 Router. It currently has firmware version 1.20. Could you please push through 1.21 as the wifi is atrocious(keeps dropping, slow speeds) Im hoping this sorts the...
View Articlerouter not working
the power light on my router is red and I cant connect to the internet. Is it faulty?
View ArticleNo Smart Tv SInce firmware update
Hi, Can you please revert my router to previous version 1.5t..On my Hg633 Router.Ever since you updated firmware my smart Tv says connected to internet but will not load any apps.. Many Thanks Dave
View ArticleWiFi constant disconnections and slow speeds - HG633
Hi, I would like to log an incident with the awful connection I have been getting for around a month with this router. It appears many people have exactly the same issue.. a lot of disconnects and it...
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