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Upgraded to Faster Fibre. No change
Hi all. Another topic on this I'm afraid. Moved from the standard fibre connection to the top tier one last week. Several tests later, router off and on (off for a whole night to make sure too) no...
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Paid for fibre large boost, but capped at medium
Applied for large fibre boost. Agent confirmed boost would be applied within 24 hrs. Over 24 hrs later and speed has not increased. Noticed guidance on this forum to turn router off for 30 mins...
View ArticleFTTC Down Time
A month ago I changed my plan from ADSL to VDSL. With ADSL I didn't experience any down time. My router always reported many hundreds or 1,000 hours or more up time. The only down time I did have was...
View Articleand still the fibre modem disconencts every 15 minutes *sigh*
And the service status page says there are no problems when loads of people are having this problem. I am getting really fed up with this. Manufacturer:Huawei Technologies Co., Ltd.Product...
View ArticleHG633 Latest 1.21t Firmware please
Hi OCE's, Could you please push the latest firmware to my router? I'm currently running 1.15t and change from ASDL to Fibre on November 15th so it would be great to get the update before the changeover...
View ArticleFirmware updates for HG633
Hi OCE's, My HG633 is currently on firmware 1.15t. My understanding is that you don't allow end user updates of firmware, so can I request an update to the latest version (hoping for improvments with...
View ArticleGood marks for technical service/value...poor marks for customer service
In light of TalkTalk's new packages and plans, phoned customer service to discuss. Decided to continue with phone/medium fibre service, but to remove a phone boost, add large fibre boost and take a...
View ArticleHG633 Firmware Upgrade to latest version
I currently have a HG633 Router thats currently on software version V1.15t. I'm having terrible issues where my wifi cuts out and is extremely slower than what i would like. the only short term...
View ArticleSync vs Data Rate
Hi community / OCE's This is more curiosity than concern but could someone explain why my download data rate says I can achieve 84 Mbps but my sync only achieves 70.137 Mbps (In reality 67 Mbps) But...
View ArticleSuper Fibre large but still can't play Amazon films due to insufficient...
Message on TV when trying to play Amazon or Now TV of insufficient bandwidth. I have hardwired connection direct to TV. Works occassionally (during low usage times) but more often not.
View ArticleHG633 firmware update to 1.21 please | No speed increase after upgrade to...
I have just updated from Fibre Medium to Fibre Boost.However I have not seen any increase in the download speed (~35Mb/s) following the update. I have turned the router off for 30 minutes to see if...
View ArticleGuaranteed 38Mbps but getting 26Mbps
Hi I signed up for talktalk fibre broad band and received an E-mail with the following info: Your estimated broadband speedsMinimum Guaranteed speed40MbDownload speed39Mb to 40MbUpload speed2Mb At...
View ArticleHG633 Router, use it or not ?
HelloA question to TalkTalk customers/users regarding the HG633 Router Is the HG633 any good I have the openreach bt box and HG533 in place, they appear to be working ok.I’ve recently upgraded and now...
View ArticleFibre Speed Issues
Hi - I can get up to 37Mbps fibre speed but it regularly drops to 20Mbps when using wireless, and sometimes to < 10Mbps (same problem anywhere in house regardless of proximity to router and hard...
View ArticleHG635 Router on "Faster Fibre" what's causing dropped connections?
I have experienced this for some time on my previous package "TV Plus", and thought I'd left it behind when I moved up to "Faster Fibre", but no, it's still happening. I sometimes use my phone or iPad...
View ArticleHG633 firmware update
Please update my router firmware (HG633) to see if it solves my router issues - see my other post from today.Thanks,
View ArticleInternet username+password
Hi Due to the trouble I'm having with the provided Huawei HG633 router, I am thinking about reconnecting my previous router, a NetGear D7800.I've noticed in the internet settings of the HG633, the...
View ArticleMore problems
OK, I had previous issues with dropped connections over wireless. They sent a new router and all was good for a few days and problems started again. I am getting drop-outs over wifi, and at times the...
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