Where is my new router? Promised for delivery within 3 days...... 6 days ago!
I've signed up for fibre broadband and am waiting for the equipment. Apart from the late router delivery my fibre set-up date has slipped by a week. Pull your finger out or lose a customer!!!
View ArticleNo internet - wired or wifi - lights all green
Hi there We went live on Fibre Medium yesterday, but we can't access the net either via the LAN port or via WIFI. All wireless devices connect to the router fine and I have played with changing the...
View ArticleHG633 new firmware v1.16t
Is there new firmware for this router?? can i be updated if there is?
View ArticleNo speed increase following change to fibre
Hi, my fibre medium service 'went live' yesterday (9/12/15) but all that has happened so far is a reduction in speed from my previous ADSL service.I was previously getting a fairly consistent speed of...
View ArticleUpgrade to fibre not happened!
We're at the end of our tether with talktalk now. We're going to take our business elsewhere if this does not change asap. The story: we've had problems with our internet over the past year or so and...
View ArticleWifi signal very intermittent and keeps dropping
Having this problem on a daily basis, it's even took me 3 resets now to complete this post. The signal is great when it worked but just drops randomly and can take ages to come back on. Using the HG635...
View Articleline check please
Hi can someone run a line check on my FTTC please, speed at first 75, a few moths later 68 and now its drompped to 58, also this last week my pings have doubled from 10-11 to 22, I know the forums are...
View ArticleBroadband speed too low!
Hi, I recently done a home move and in my old flat I was easily hitting 40+Kbps download and now I'm struggling to hit 10 if anything at all! This is really frustrating as I'm paying for super fast fibre!
View ArticleFibre Large speeds under 16Mbps at peak hours
Hello, For the past week I have been experiencing extremely erratic and unstable broadband speeds during the evening dropping below 16Mbps causing netflix etc. to endlessly buffer (on a fibre large...
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fibre speed problems
Hi there, I have recently taken out a line and fibre broadband on the large up to 76 meg package.I have had this installed by the OR engineer 08.12.15.Now when he left the sync speed was 33 meg, I have...
View ArticleVPN used to work but stopped, OK when tethered to my Phone
I have a VPN server setup at work, PPTP, and have been accessing it from home for many months. Both work and home are talktalk customers on Fibre. I didn't change anything and it stopped working. I...
View Articlefibre broadband
hi there i am on super powered fibre upto 76 meg but i am only getting 36-40meg and i am not very happy i know my line can support upto 63meg max and 50 meg minimum because i used to have bt infinity...
View Articlefiber medium upload speed
Why is the upload capped at 2mbps on fiber medium,,but 20mbps on large??? why not give at least 5 mbps on medium??
View ArticleInternet keeps disconnecting then won't connect
My internet keeps stopping working (usually for over 30mins), so far it's been 40mins tonight. This has happened several times before, I still have a dial tone and can make calls.. my internet just...
View ArticleComplete loss of service- no contact from talktalk!
So, I loved house and had an activation date of 9th November 2015. This did not happen. An engineer fitted fibre connection and said talktalk haven't ported our number over and it happens with them all...
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Christmas Fun
Hey Everyone, Please head over to our Christmas Board for some fun. Try the Christmas Quiz or an anagram. Share your stories and pics. Don't forget, wish us or each other a Merry Christmas in our...
View ArticleCan I upgrade from ADSL to Fibre?
Hi - I currently have ADSL2 from TalkTalk on an LLU line and would like to upgrade to Fibre (large please). When I check on the main TalkTalk site using my TalkTalk phone number, it says it's not...
View Articlenew fibre bb intermittent download outage
My fibre go live date was the 8th Dec. I installed new router and had intermittent download issues. Sometimes 0.8 mb sometimes 5mb. Keeps cutting out. Called tt said date had been put back to 10th Dec....
View Articleslow speed on Large Fibre plan
I went live about a week ago on the Large Fibre plan after moving from Sky. My upload speed is fantastic at 19MB but my download speed never gets above 30MB despite all the initial testing saying i...
View ArticleI would like to know if any problems in my area?
Service centre and Talk Talk network status section of the website is down. Can anyone check whether everything is a okay in my area. For couple of weeks n the Internet has been stuttering...
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