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Fibre Speed Test

Hello all My medium fibre broadband was live on the 10th December. I have run a speed test at just short of 15MB/S for download  Can someone please check if this accurate as i thought i would e getting...

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Speed Very SLOW

I upgraded to superpowered fibre and the speed its slower than the normal fibre. tried to contact talktalk team 3 times, all the say is: ohh you speed its fine 15mb/s but I am paying extra £10 for...

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No internet connection one week after "Go Live" date

We recently switched from BT to Talktalk (last Monday). For the past year or so we've had no issues with our fibre connection.Since the go-live date we've had no connection. The Internet light is off...

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HG635 Business router

Will a HG635 Business router work in your home. Thats it 

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Power Adaptors

Are talktalk power adaptors wifi.Thank You.

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no response from any OCE.....what does it take to get help?

http://community.talktalk.co.uk/t5/Superpowered-Fibre-Broadband/slow-speed-on-Large-Fibre-plan/m-p/1828267#U1828267  No response or acknowledgement to my post......is this on purpose so i exceed my...

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Is this what I am expected to put up with as a new customer....

I recently joined TalkTalk from Sky as the deal offered was too good (now I can see why!) My phone line went live on the 4th Dec and 11 days later I still have no broadband. I have used up all my...

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New Fibre L Customer

Hello i am switching over from Sky Fibre, however i am really confused by the process. 29/11/15 Order processed10/12/15 Call from Talktalk to inform me bt openreach will be at the exchange on the 11/12...

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Massive download speed drop over 10mbps

Hi my spped has dropped and is been around for over a week now is there any help around to fix this please 

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DLM Reset Request

I would like my channel type to be fastpath if possible, but I know you can't directly alter it. Would it be possible for you to reset my line dlm/profile? As I understand it that might well switch it...

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Internet not working

Hi there,My Internet has stopped working today in the morning.The broadband light on my router is flashing, and Internet light turns red for a minute then turn green. It remains green for a minute then...

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No internet!

Hi, Yesterday the engineer installed our fiber and left saying it could  take upto midnight for it to work.  It's been a full 24 hours and I'm currently without any internet connection at all.When i...

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PS4 not finding its Network

HI. Had a new talk talk router today. All wifi equipment working great so far. Engineer said we would be able to use the PS4 on a separate network name which is the same for other devices but has -500...

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seems my fiber downstream line rate has changed over night?

my fiber broadband has been set to a lower profile!as of two days ago my Downstrream line rate was 32mband now its set at 19mbbeen on the phone to some call center in india, and they dont no what is...

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No Internet after go live date

HI, my go live date was yesterday and I still have no internet. I'll be grateful if you can find out what the problem is.

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Internet speed keeps dropping

 Hi guysMy internet speed keeps dropping. Did all the recommended checks without luck. I am on talktalk fibre large, My speeds used to be up to 40Mbs down and about 10Mbs up now it 7Mbs down and...

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HG635 or HG633?

I was having stability issues with the wifi on my SuperRouter - occasionally needing to restart the wifi, almost no internet late evening on wifi connected devices, etc. Seeing so many problems on here...

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Is it normal to have errors?

 I use a  Fritzbox 7490. Since 27 November I seem to be getting quite a few errors.  I have turned off the FB for 20 minutes.  It's now been on for 3 days.  I am still getting errors,  Error...

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Connection, what connection!!

It's the "same old, same old" - my broadband keeps cutting out. The message on the icon tells me i have "exellent strength" - but - "no internet access".  I have followed the various changes suggested...

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Fiber go live date, been and gone

My fiber go live date was yesterday,but looks like not been activated  as speed ect are the same as before,could somebody please have a look and check?Thanks 

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