Help Please
Hi, Is someone able to check for any problems on my line? I'm not sure what tests you can run but my broadband is acting a bit weird. I've tried running Ookla a fair few times after I noticed when...
View ArticlePlease increase my profile
Hi, I have finally given up on the HG633 as a bad job and replaced it with my own router now (Netgear D7000), which appears to be working a dream now. Unfortunately the numerous repeated reboots to...
View Articlehas the wifi speed of the 633 router been fixed yet, my 533 and 635 routers...
i had my faulty 635 router relaced with the 633 and now my download speeds over wifi are only 30m max i used to get 35 to 37.with cable it is 37m. i've only had it a month and it hasn't improved.if i...
View Articleupload speed
hi have just got fibre with a speed check its 35 mbps and 1.75 upload,before that i had about 2mbps and 1mbps upload,and had loads of trouble streaming,with fibre have tried to stream but find that it...
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[Fibre Medium] Brief connection drops.
Hello, for first time in around 5 months I've started experiencing issues with my Fibre Medium service. The connection drops few times a day for a brief moment, it has been happening presistigly for...
View ArticleTalktalk party chat/online gaming
Talktalk nned to ge this soreted out right away, cant connect to my mates who are also with talktalk to party chat and online games. they are quick enough taking your montly bill every month, but when...
View ArticleLarge Fibre suddenly crashed?
About one to two hours ago (circa 2pm) we started experiencing poor / unresponsive internet in the house. This was unusual as we have had a stable srevice for some time. I rebooted the router via the...
View ArticleFibre availability
Hi When I use the TT fibre checker it says it is not available, yet the openreach checker says that it is available and accepting orders. The local cabinet was upgraded about 9 months ago. Please could...
View ArticleFibre went live today disappointing line rate
Our fibre went live today and we are disappointed with our link speed, we are on large package and were advised between 46 and 71Mb in our welcome letter, we are only getting 40mb! I am including...
View Articledo I need super fibre broadband to use my tv fire stick?
hi, my husband purchased the amazon fire stick, but i cannot set it up to connect to our network. Is this because we need fast internet connection?Thanks.
View ArticleAppalling service
Placed an order for fibre broadband on 2nd December. Went live on the 16th. No internet called on the 19th and asked to let them carry out further tests. Called again on 19th as still no internet and...
View ArticleCharged wrong price for Fibre
OCE please help: I signed up online for fibre a few days ago and the "Order completed" web page showed me the monthly price for fibre (I can show you a screenshot) but today I received a welcome letter...
View Articlesuper slow speed
hi, Been with talktalk from the 17th, this my 2nd time, wish I not come back!! Poor customer service, reported that my broadband speed was slow 10 days ago also my home phone still inop. Speed is at...
View Articletalktalk website a complete mess
Hi guys everytime ive attempted to upgrade to talktalk fibre i hit a brick wall... instead of no or yes i get "You're already enjoying our great value TV service" ......
View ArticleUpgraded to fibre broadband, but still no internet connection...
I had a broadband package with TalkTalk and decided to upgrade to fibre. I was sent the new router and was given a go live date anytime up to midnight on 30/12/15. My telephone connection works fine...
View ArticleConnection keeps dropping since yesterday help please are talktalk having...
Connection keeps dropping since yesterday sometimes for 5 mins other times for 3 or 4 hours . Nothing wrong with noise on my TT phone line all wires are were they should be . last night my fibre was...
View ArticleHG635 Firmware Upgrade
Hi, my router crashed twice over Xmas. Powering off and on again got it working but then had to reconnect my wifi printers! It had been working fine for months.I checked if the firmware had been...
View Articlewhere will i find my nearest green cabinet for fibre broardband
just signed up for fibre broardband and want to no where the green cabinet is from where the fibre will come from
View ArticleCan I change the date my fibre connection goes live from 14th Jan to 29th Jan?
I ordered to upgrade to fibre yeterday and was given 29/1/16 as the date it is to go live as that is a day convenient to me. Today I was notified that it would go live on 14/1/16.How can I change the...
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FTTC Upgrade disappointing, possible line fault?
I was upgraded to Fibre (38Mbps) on the 16 Dec and expected at least 30Mbps since my line is supposed to be able to support 50Mbps but I'm only getting 18Mbps to 20Mbps. I know there's a 10 day...
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