Line fault identified but webpage keeps asking for mobile number?
Broadband has now dropped out for the 4th time in past week TN6. Usually webpage identifies line fault, I enter mobile number for updates & get txt info. Today, despite line fault being identified,...
View ArticleNo internet after go live date
I ordered faster fibre and with a go live date of yesterday. Around midday we received the email saying we were live, and the status on my account says that I am now live. However, despite this when...
View ArticleActivation
Hi, My Faster Fibre service was due to be activated over a week ago (28th Sept) but still I have no Internet. Due back to work next week so this is becoming urgent as I need Internet to work from home!...
View ArticleRouter firmware update needed
I have been having repeated issues with my upload speed (it is only 0.1mbps, whereas download is fine). I have now recieved a new router and this has not resolved the issue. I have checked the firmware...
View ArticleOpenreach modem installation
Hi all. I have recently joined TalkTalk and am due for an engineer to visit in the near future to install an openreach modem and our own wifi hub.As I live in a block of flats, I need permission from...
View ArticleNo Internet
Everyday for the past 2 weeks my internet has switched off and the light on the hub is flashing amber.When it does run i only get between 1 and 13 MBPS which is pretty pathetic for so called super fast...
View ArticleSignal Dropping
So here I am, first day with Talk Talk, went live at 6am, worked perfect till 1pm since then constant crashing every couple of minutes. I'm in my home office upstairs, two bedroom semi, modem is...
View Articlethink i need a software update can u check
please can this be checked as i have no internet
View Article"Upgrade to Speed Boost and take your broadband up to an average 67Mb"
I did "Upgrade to Speed Boost and take your broadband up to an average 67Mb" and just ran TT speed test and showed 19MB/11MB. I have suffered this some time.S peed tests never show anything remotely...
View ArticleMoved to new house, engineer came but no internet
I moved to new house. Engineer from Openreach came yesterday (6th of October). He made some connections at main socket at house and he said house portion is completed and he needs to go Green Box for...
View ArticleProblems with Sky recordings.
Hi on 3 occasions now I have had a problem with my Sky recordings. The first recording I had an issue with was FBI Most Wanted last week it showed as recorded, but when I tried to play it I got the...
View ArticleConstant blinking amber and blue lights with no internet
Hi. I have been told my line/broadband has gone live earlier today. However now the router keeps blinking amber and blue lights with no internet. Anyone had similar issue and know how to sort this...
View Article2.4GHz dropping out
I've had problems with the 2.4ghz network for ages but it has become more noticeable since I purchased several smart devices that connect using this frequency. I've looked at solutions in this forum...
View ArticleWifi 6 (802.11ax)
I was mussing over getting a wifi 6 capable router just for the new oculus quest 2 as it supports that. The router in question is the D-Link DIR-X1860 EXO AX1800 Wi-Fi 6 Router.Is there anyway of not...
View ArticleFibre router security
Hi from Tim_T. My I Phone and I Pad Wi-Fi connection is telling me that WPA/WPA2 (TKIP) is not considered secure and I should configure the router to use WPA2 (AES) or WWPA3 security type. I have no...
View ArticleInstallment mess
I was expecting someone to install my internet yesterday between 8 and 1 - took the morning off work. Had confirmation email and text. Text gave a mobile which wasn’t valid. Someone eventually turned...
View ArticleBroadband Down
HiI reported a fault yesterday afternoon. Internet came back on around 9pm. Got an email to say it had been fixed. Came down this morning to see orange light on the router and no internet. Trying to...
View Articlehelp,faster fibre, No internet, comes and goes
had no internet most of yesterday, my wife works at home as an assessor and kept being thrown off. all light are ion the router and wifi connections shown on phones but does not connect. have done...
View ArticleGo live date
Hi my go live date is the 7/10/2020 but I still have no Internet i tried all day yesterday and tried again at 5am today still no Internet I received my TV box and my WiFi hub 3 day ago can you please help
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