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Internet speeds fine. Speedtests showing higher than normal ping.

Currently I play a lot of online video games. and my ping has jumped from 19 ping stable on most games to 50 - 60, bouncing around. This is extremely annoying as it seems to have come from no where....

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Slow speeds.

Can I get some form of test done on my internet to see if there is an issue? 

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New faster fibre speed is slower than ADSL

Hi, I just switched from ADSL2+ to faster fibre, but the connection speed is less than before I switched.My TT faster fibre order confirmation letter states that I will get a speed of between 39 to...

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Fibre Medium - Poor Internet Connection

Hi, The last few days i have had very poor internet. I'm posting on the forums as i cannot handle another phone call. Only reason i upgraded to fibre was for pc gaming and such.. As of the moment i am...

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Fibre Medium - Poor Internet Connection

Hi, The last few days i have had very poor internet. I'm posting on the forums as i cannot handle another phone call. Only reason i upgraded to fibre was for pc gaming and such.. As of the moment i am...

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Ps4 apps crashing router

Hi,  After attempting to phone talktalk but getting absolutely nowhere I thought I would try my luck here.  I have been having problems with the router rebooting everytime I stream an app from the ps4....

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Intermittant disconnects / loss of service

Hey guys n galsIntermittantly we are loosing our internet connection the last one occured at around 5.45pm this evening.The land line is not effected by this nor does an incoming call cause this to...

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HG633 Old Firmware

Hi all, I recently plugged my HG633 back in after having some issues with my line, so as a route of testing, I tried this router/modem again, which turns out it's a line issue & an Openreach...

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Frequent drops, red 'internet', last few days, fibre HG633 v1.21t

Since early this week I've had frequent drops every day, on a connection that's normally solid. I work from home as well as use the connection for TV and it's becoming a big problem. Mostly, the...

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Laptop very slow on dsl 3782 router fibre broadband

We have just joined talktalk on fibre broadband, we are getting a good download speed on our apple devices but our new toshiba laptop is so slow that we can bearly get any internet usage on it. Can...

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Now TV app on PS4 causes router to crash and reboot

Hi, I have the HG633 router and when using the NOW TV app to stream TV, it usually runs for about 5-15 minutes before crashing and causing the router to reboot. The router is on the latest firmware...

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hg635 wifi drop outs on the 2.4ghz

ok this is doing my head in and its getting worse, wifi on the 2.4 is bad,sometimes i connect, then drops out and my pcs cant find it, all this is on wifi, reboots on router, pc, even changed...

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Super fibre broadband dropping out after being given hg633

Hello I upgraded , i thought from fibre broadband to super fibre and kept this quiet from the kids. After me being at work all week the kids were saying that the their tablets and xbox were...

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Problems with Fibre connection

Recently, I reset both the HG533 router and the openreach modem and since then,   I've not been able to access the internet. On trying to diagnose the fault on the PC, I I get the error "complete the...

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HG633 System Logs

Hi, I've noticed that since the HG633 firmware was updated to v1.21t, in the system logs the delete logs button has disappeared. Has anyone else noticed this? Or is it just me? Thanks

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Help! Sync speed dropped quite a lot..

I am on the 38mb fibre broadband package which has always been rock-solid for the past 18 months, but in the past few days my downstream sync speed has dropped to 27397 (from 39998), upstream has also...

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PS4 Sky app keeps crashing router

Hi, I am wondering if anyone can help me, I have seen this seems to be a common issue. I have a Talk talk Huawei HG633 router and every time I watch sky go on my PS4 it disconnects every 5-10 minutes...

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Thank You TalkTalk

 Been loving my new internet recently, thank you for providing me with such a privilege. You guys are so worth the money and are the best company out there. I get a solid 1361 ping on teamspeak servers...

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Intermittent connection and slow speed

Had a problem with the phone line not having a dial tone a week ago. Called TalkTalk to report it after going through the trouble shooting steps on the website. At the same time I mentioned that for...

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Issue with secondary router

Hello, I have set up a secondary router on my home network which works fine apart from a connectivity issue every now and then. I have looked for other posts and can't find anything that answers my...

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