Open Reach Engineer Visit
I'm not sure who I should contact but could I ask someone to advise the appropriate person that, following the visit by Paul, a TalkTalk Engineer last Tuesday, and the escalation (by Kevin, I think) of...
View ArticleOnly getting half of sync speed
Hi, I come back from work today and was told the internet had been playing up. Ran a few different speedtests which came back between 35-40meg but my sync speed is 80meg, the internet seems fine but...
View ArticleClik here to view.
Connection Timeouts and Drops
This morning around 06:00am internet pages start to timeout and come back on again after I refreshed the page a few times, and it's been like that for 13 hours. It seems like the Connection is dropping...
View ArticleMoving home, talktalk fibre not available in my flat, but is in every other...
Hi there, I have a bit of an odd question. I committed to buying a flat a few weeks back, and before I did so I checked that fibre was available at it (it was). I'm just about to move house and so rang...
View ArticlePerformance Monitoring
My fibre upgrade has been live for 10 days seemingly without problems although a reset occurred two days ago resulting in a marginal sync rate drop with fast switched to interleave (depth 1/5 up/down)....
View ArticleNew connection and windows 10?
Hi! We're due to move to TalkTalk from EE tomorrow. Will there be a period when we're without broadband, during the day, once EE has switched off and before TalkTalk starts?Also, the booklet with the...
View ArticleFirmware update
Can you please update my router it's still on 1.15t, I have already asked this but after one reply I'm now being ignored. Thank you
View ArticleWeb pages just hang at random intervals
HiI have a 76meg down connection with TalkTalks. Not had a problem for 2 years and then for the past 24 hours web pages are just randomly hanging on loading. Sometimes they work and sometimes they...
View ArticleRate Capped to 35
I went through a period of quite a lot of noise interference in my line earlier in the year and DLM has capped my speed to 35 meg. Whatever caused the issue has ceased and my line has seen very low...
View ArticleClik here to view.
Slow profile
HiMy line is on 9db profile now, but i think it's capable of more speed.Can you look after this for me?Regards
View ArticleProblem with fibre broadband
For the past week I have been having problems with my fibre broadband!It keeps loosing connection a few times a day and also when on social media ie Facebook and Twitter it loads the text ok but has...
View ArticleClik here to view.
Fibre speed not what is Should be!
Hi, At the minute i am very dissapointed in talktalk for the lack of information regarding the new HG633 router Problems. Ever since i got the HG633 router, my "38mbps" has gone down to 19mbps, my...
View ArticleUpgrade to speed
Hi, I recently signed up with TalkTalk and currently have your up to 38Mb package. However I've found the upload speeds are too slow for my needs so would like to upgrade to your 76Mb package. Would...
View ArticleVery poor Fibre performance
Line Quality Upstream line rate (kbit/s):538Downstream line rate (kbit/s):11231Upstream noise safety coefficient (dB):6Downstream noise safety coefficient (dB):6.1Upstream interleave depth:7Downstream...
View Articleslow upload
fibre large upload has gone from 14 to 2mbps. had it a few weeks and download is ok at 50 but upload has suddenly decreased.max upload is showing at 14 in router stats though i'm only getting 2 any...
View ArticleNowTV & PS4 crashing router
My router crashes when using NowTV on my PS4. I've seen other topics on this forum with exactly the same problem. The firmware is changed and it fixes the problem, please can this be done with my router?
View Articlemy huawei hg633 super router drop out
my huawei hg 633 super router keeps dropping out to just power light then restarts. ive watched it do it one minute surfing net then bang drops out no reason at all it happens when it feels like no...
View ArticleError 408
Every now and then I am unable to access any websites for about 15 minutes due to an 'Error 408 - Request timeout' despite pinging the websites fine and pinging the router fine. No reported issues...
View ArticleClik here to view.
Thanks everyone
I just wanted to say thanks to TalkTalk for the flawless change from broadband to super fast fibre.I've been with TalkTalk since the tiscali takeover days and I've only had a couple of problems that...
View ArticleHG633 Dropping Internet Every 10 minutes.
Around every 10 minutes the HG633 will lose internet connection, this has been consistent since yesterday morning. From normal function lights will go;All solid green.All off.One green solid.Two green...
View Article