WiFi continously disconnecting
Hi, I'm a new Talk Talk customer since mid December 2015. I have problems with the WiFi as the router is continously disconnecting. After some minutes the router connects again. It happens all day. The...
View ArticleNo wan ip or dns in Internet connection settings on new installation
hi had new install from ads like to fibre today, received email to say all live after open reach completed cabinet works.but no internet - I have tried all the technical advice and the scripts for the...
View ArticleBroadband Connection Dropping with HG633 Router (OCE Response Please)
A few weeks ago I upgraded from standard broadband to medium fibre. Since the upgrade the broadband connection drops 3-4 times per week for a few hours and then eventually reconnects. During this...
View ArticleHG635 Dropping Connection
My router seems to be dropping connection intermittently .When logging in to the router it shows the DSL connection is connected but all my devices do not get a connection to the Internet (Both wired...
View Articleneed help
since we had a powercut my fibre keeps dropping out and not able to get fast speeds my neighbours is ok ive tried resseting it and i have a wired connection im using two router openreach router and...
View ArticleFibre medium slow sync speed
Hello I upgraded my TalkTalk broadband before Christmas to Fibre Medium. Was quoted expected 25-40Mb speed.My router is syncing at only 21Mb down which was less than I was expecting Actual download...
View ArticleUpgraded to Fibre Large and we're not receiving the correct speeds
Our upload speed has increased correctly but the download speed has not, it has been more than a few days and it said it would only take 24 hours to...
View Articlehg633 eco mode?
I'm on Fibre Medium. Does the HG633 Router have an eco mode? As far as I can see, mine doesn't appear to go into any energy-saving mode overnight when my connected equipment is switched off. Thanks.
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Speed fibre large issue
Hi I have a problem with the speed of my broadband fiber large , namely from the beginning , ie . 22 December 2015 does not exceed 35mb speed down and 8mb up . on the " my account" in the details of...
View Article76Mb speed issue?
Morning all, Not sure how many people have the larger fibre, but I upgraded to it a few weeks ago. I previously had the 38Mb package and was happy to be hitting nearly 30Mb download speed. I now have...
View ArticleRe Alt routers
Hi have just joined talktalk med fibre from sky boardband. Due to sky having the worset router going i change to a Asus DSL ac68u modem router. Now i have the H633 is still worth using the Asus and...
View ArticleMy Account still down
When will the My Account portal be back up? Its been out of action for quite some time now
View ArticleGo Live date 4th January, still not live
Hi, Had a visit from 2 different Openreach engineers yesterday to test my line after switching from Sky to TalkTalk, the first engineer confirmed that another job had been raised to connect me at the...
View ArticleNew Super Router Not Yet Dispatched
I recently upgraded to Fibre Large. My Go Live date is Friday January 8. When I log into 'My Account' on the Talk Talk website to view the status of my order, there is a message saying that I can...
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unusable landline and no fibre
Hi, for months now we've had trouble receiving incoming calls to our landline, usually during bad weather. Now we receive no calls at all and it's virtually impossible to make any outgoing calls due to...
View ArticleHelpp!!!
Hi, On Thursday 31 December 2015 I reported a fault and was given reference INC000012925697. The problem I was experiencing was the broadband light on my super hub router was red and I was receiving no...
View ArticleWill the HG635 get a firmware upgrade beyond 1.06t
Hi Do TalkTalk intend to upgrade the HG635 firmware beyond 1.06t at some point in the future? RegardsJuliex
View Articlehg 633 specifications
where can i find the specs for the HG 633i would like to know the full specifications and lan speeds across the lan portsthanks
View Articleupgrade for existing customers is false
Hi, I signed up online for upgrading to fibre medium package. No where does it state when going through the package that I would get charged for simply broadband as mine iscurrently free for the...
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